Webex Teams

Webex Teams is an all-in-one solution for messaging, file sharing, white boarding, video meetings, calling, and more. It keeps teams connected anytime, anywhere, and moves work forward faster.

What is Webex Teams?

Webex Teams (formally known as Cisco Spark) is a platform with associated mobile apps for continuous teamwork with video meetings, group messaging, file-sharing and white boarding.

Webex Teams is redefining the way people meet and collaborate. With a simple to use secure interface, Webex Teams allows you to stay connected in a perpetual way using messaging, file sharing, video calling and more. For more information, please watch Cisco's informational videos.

Accessing Webex Teams

There are a variety of ways to access Webex Teams depending on location and needs:

  • Desktop: download through the software center (recommended for on-campus use)
  • Browser: visit teams.webex.com. Enter your TU email address and then authenticate with your NetID and Password. (recommended for off-campus use)
  • Mobile Devices: Download the Cisco Webex Teams app for iOS or Android.

Self-help Resources

  • Reference Guide (PDF). This all inclusive guide will get you up and running in all things Webex Teams: creating personal and group spaces, adding messages and attachments, determining roles of participants, notification settings and much more. 
  • Quick Reference Guide (PDF). Use this to get up and running quickly in Webex Teams.
  • A Day in the Life with Webex Teams video. Watch this to get an overall understanding of how and when to use the various tools contained within this powerful communications package. 
  • Cisco online help articles. Articles include information on customizing the app, sharing content, navigating, sending messages, creating spaces, scheduling meetings and more. Please be aware that there may be articles for services that are not fully functional at Towson.
  • LinkedIn Learning's Learning Cisco Spark online course (Cisco Spark is now called Webex Teams). This course can be complete in approximately one hour and 20 minutes. A valid NetID and password is required.
  • Webex Teams Tips is a space in Webex Teams serving as a central location for updates, tips and animated gifs.  After clicking on the link follow the prompts to enter the space.  
  • The Webex Teams Room Devices (PDF) self-help document will guide you through how to use Webex Teams in rooms equipped with Webex JOIN capabilities.

Micro-Learning Video Library

This library consists of videos that are less than five minutes in length. If you are new to Webex Teams, it is recommended you view the videos in consecutive order. If you are already familiar with Webex Teams, select the video you wish to view in the order you desire.

Title Description duration
Module 1: Downloading and Logging In
Learn how to download the Webex Teams software and log in.  2:04
Module 2: Overview of the Environment
Take a tour of the Webex Teams user interface. 2:03

Module 3: Creating a Space

Learn how to create a personal and group space. 2:28

Module 4: Messaging Inside a Space

Learn how to add and format text, add emojis and gifs as well as a screen capture to the message area. 2:28

Module 5: All About Teams

Learn how to set up a team and properly manage that team including creating spaces and the moderator role.  3:16

Module 6: Roles of Space Members

Learn the roles of space members both in spaces and in teams. 3:39

Module 7: Notifications

Learn what notification preferences are available to you in Webex teams and how to manage them. 2:48

Module 8: Calling a Space

Learn how to make a call from a personal or group space.  2:45

Module 9: Scheduling a Meeting

Learn how to set up a Webex Teams Meeting through Outlook. 2:28

Frequently Asked Questions

Why can’t I set up my personal meeting room in Webex Teams?

Towson University is still working on some integration features. These features should be available by the end of the year or sooner.

Can I invite others to participate in Webex Teams?

Feel free to invite others to participate as long as it falls within the context of your own environment and its purposes.

How do I enable calendars on the Webex Teams app?

On an iOS device go to Settings/Teams/Calendars and press the toggle. On an Android device it is automatically enabled.


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