Webex Teamsis an all-in-one solution for messaging, file sharing, white boarding, video meetings,
calling, and more. It keeps yourteam connected anytime, anywhere, and moves work forward faster.
What is Webex Teams?
Webex Teams (formally known as Cisco Spark) is a platform with associated mobile apps
for continuous teamwork with video meetings, group messaging, file-sharing and white
Webex Teams is redefining the way people meet and collaborate. With a simple to use
secure interface, Webex Teams allows you to stay connected in a perpetual way using
messaging, file sharing, video calling and more. For more information, please watch
Cisco's informational videos.
What do TU offices think of Webex Teams?
Accessing Webex Teams
There are a variety of ways to access Webex Teams depending on location and needs:
Desktop: download through the software center (recommended for on-campus use)
Browser: visit teams.webex.com. Enter your TU email address and then authenticate with your NetID and Password.
(recommended for off-campus use)
Mobile Devices: Download the Cisco Webex Teams app for iOS or Android.
Recorded Session Resources: Videos and PowerPoint Presentations
Webex Teams: Reference Guide (PDF) This all inclusive guide will get you up and running in all things Webex Teams: creating
personal and group spaces, adding messages and attachments, determining roles of participants,
notification settings and much more.
Quick Reference Guide (PDF) This guide shows you how to get up and running quickly in Webex Teams. Topics include
downloading the software, creating spaces, starting a meeting and video call and attaching
Getting Started Guide (PDF) After you download the Webex Teams software, follow the step by step process to get
started in using the key features of the software.
Webex Teams: Phone Integration (PDF) If your account has been enabled for the Webex Teams Phone Integration feature, this
self-help document will guide you through how to gain access, set up and use the service.
How and when to use Webex Teams tool: watch this video, a Day in the Life with Webex Teams, to get an overall understanding of how and when to use the various tools contained
within this powerful communications package.
Cisco online help articles include information on customizing the app, sharing content, navigating, sending
messages, creating spaces, scheduling meetings and more. Please be aware that there may be articles for services that are not fully functional at TU.
LinkedIn Learning's Learning Cisco Spark online course (Cisco Spark is now called Webex Teams). This course can be complete
in approximately one hour and 20 minutes. A valid NetID and password is required.
Join the Webex Teams Tips space for updates, tips and animated gifs. After clicking on the link follow the prompts
to enter the space.
Download this infographic (PDF) to get a clear picture of exactly what Webex Teams is and how it can be used to collaborate
Do you currently use Skype for Business? Check out this feature matrix (PDF) to see the similarities and differences between Skype for Business and Webex Teams.
Micro-Learning Video Library
This library consists of videos that are less than five minutes in length. If you
are new to Webex Teams, it is recommended you view the videos in consecutive order.
If you are already familiar with Webex Teams, select the video you wish to view in
the order you desire.
Learn how to set up a Webex Teams Meeting through Outlook.
INSTRUCTIONAL LECTURE CAPTURE GUIDELINES AND RELEASE FORM
Faculty and staff who intend to use instructional lecture capture resources supported
by Towson University are to adhere to the Instructional Lecture Capture Guidelines to ensure the FERPA regulations are not violated.
If a faculty/staff member intends to reuse recordings where the image, voice or materials
of students are captured, the Instructional Lecture Capture Release Form must be used. *Be sure to read the guidelines (above) first.
Frequently Asked Questions
Other people seem to have a different version of Webex Teams than I do. Why is that?
Webex Teams does not update automatically, so older versions look different. If you
see a green update arrow on the far left menu, that means there is a new version. Click it to update your
software to the latest version.
Can I invite others to participate in Webex Teams?
Yes, people inside and outside of the Towson organization are able to use Webex Teams.
Please review the Appendix of the Webex Teams Reference Guide for specific step-by-step instructions.
How do I enable calendars on the Webex Teams app?
On an iOS device go to Settings/Teams/Calendars and press the toggle. On an Android device it is automatically enabled.
Which program should I use: Webex Meetings or Webex Teams?
Webex Meetings is used for single, non-recurring meetings; Webex Teams is used for ongoing
team and group collaboration.