Stay connected remotely
Evaluate your home Internet
Test, compare, and evalute your home Internet to make sure you have an optimal connection for remotely attending TU
classes or meetings. Plus, access resources for choosing a home Internet Service Provider.
TU Wireless Network
TU Wireless network offers two on-campus connections: tu-secure and tu-openaccess.
Faculty, Staff and Students
tu-secure should be used as the wireless connection on campus. tu-secure provides a secure
connection and the ability to access on campus resources including printers, network
drives (H:, O:, etc.) and/or Towson resources.
Visit TU Wireless for step-by-step instructions on setting up tu-secure on your device or troublshooting
issues. A valid Towson NetID is required, and the Acceptable Use of the TU Wireless Network policy should be followed.
Forgot your password? Reset it online or call the OTS Help Desk at 410-704-5151.
Entertainment Systems and Streaming Media
tu-openaccess should be used for entertainment devices such as ROKU, Xbox, and Wii's. Visit
OTS Training's TU Wireless page for step-by-step instructions for troubleshooting issues and setting up tu-openaccess
on your device. No guest account is needed.
tu-openaccess should be used by campus visitors.
- Visit TU Wireless for step-by-step instructions for setting up tu-openaccess on your device or troubleshooting
issues. No guest account is needed.
Wireless Network Coverage
TU wireless networking extends across the campus’ 329 acres. See areas of campus that
are covered in the Wireless Coverage Map of TU Campus (PDF) or check the list below for specific locations.
Buildings with complete wireless coverage (indoors and outdoors)
7800 York Rd.
Center for the Arts
College of Liberal Arts
Glen Dining Hall
Newell Dining Hall
Schuerholz Baseball Complex
Towson Run Apartments
Van Bokkelen Hall
Outdoor areas with complete wireless coverage
Glen Complex Plaza
North- & South-Side of Stadium
Outside Prettyman Hall
Outside Towson Center
Service Desks and Campus Reception areas with wireless coverage
Administration Information Desk on the 1st Floor in the Administration Building
Faculty/Staff Help Center in Cook Library, Room 29
Student Computing Services in Cook Library, Room 35
University Union Circulation Desk on the 2nd Floor in the Union
This service is provided by cellular carriers. It uses any available Wi-Fi network
to place and receive calls when cellular service is insufficient or unavailable.
For help with Wi-Fi calling, please contact your carrier, not the OTS Faculty/Staff
Help Center. See the full list of mobile device support services. If you have a University-owned cell phone, please contact Verizon Wireless directly.
Wi-Fi calling uses the internet, which can make it difficult for first responders
to locate you in the case of an emergency. Using Wi-Fi to dial 911 during an emergency is not recommended, unless no other solution is available.
The Virtual Workspace service provides University employees access to certain software applications, virtual
desktops and network file shares from any off-campus computer or device. Students
have the ability to remotely use applications like SPSS, Mathematica and Minitab. This web-based service is the preferred remote access solution for Towson University.
Visit OTS Training's Virtual Workspace & Remote Access Self Help page and Virtual Workspace FAQs for more information.
Remote Desktop Gateway
The Remote Desktop Gateway service enables TU faculty and staff to remotely connect to their Windows-based campus
computer from off campus. Visit OTS Training's Virtual Workspace & Remote Access Self Help page for more information.
To keep faculty and staff connected, the Office of Technology Services assists users
with network connections by establishing new connections and by troubleshooting existing
Request a Connection
Find out what is needed and how to place a request: Requesting a Connection (PDF).
Troubleshooting Network Connections
If your network connection appears to have problems, review Troubleshooting Network Connections (PDF) for steps to identify issues.
Students: Visit Student Computing Services in Cook Library, room 35, call 410-704-5151, or email scs AT_TOWSON.
Faculty and Staff: Visit the OTS Faculty/Staff Help Center in Cook Library, room 29, call 410-704-5151, or submit a TechHelp service request.