OTS Student Computing Services (SCS) is always on the lookout for student applicants with a positive attitude, excellent communication skills and a willingness to learn.
OTS Student Computing Services (SCS) is largely staffed by students and always on the lookout for those interested in helping others understand and apply the university's technology resources. Our entry-level student positions include:
- SCS Support Desk Associate
- SCS Multimedia Support Specialist
These positions emphasize customer service and do not necessarily require advanced computing skills. Applicants need only possess a positive attitude, excellent communication skills and a willingness to learn.
Working at SCS
Experience with SCS looks great on a resume and can demonstrate your helpful nature and proficiency with technology to potential employers.
For additional insight, watch our Student Recruitment Video.
At our three locations, SCS staff members assist students in various ways, including:
- answering questions and demonstrating operations in the computer labs
- solving students' laptop and mobile device problems at the Service Desks
- responding to email inquiries concerning log-in problems
- answering SCS telephones and assisting callers
- performing routine maintenance on SCS computers
- troubleshooting and maintaining wēpa printing kiosks across campus
- helping students reserve equipment and studio time
- helping students print posters on the SCS large-format printer
Applying to SCS
SCS employs 30-35 students every term.
We encourage applications year round, but we do most of our hiring in January and August. If there are no positions available at the time you apply, we will hold your application—unless you request otherwise—and contact you when an opportunity does arise.
Before applying for a position with SCS, please review the following:
- TU Student Employment Guidelines
- Eligibility Requirements to verify that you qualify for employment
- SCS Student Employment Process (below)
To apply for a student position with SCS, complete and submit the SCS Online Employment Application Form.
The SCS Student Employment Process
The student employment process is as follows:
- Application Processing
When SCS receives an application, we verify its completeness. If positions are available, we screen the applicants and invite those best qualified to submit a resume through the Application for Student Employment PDF, which can be found on the Career Center's Get a Job web page.
- Interview Selection
After reviewing the resumes and applications, we select students to interview.
We will begin your interview by describing briefly the kind of work you will be doing and what we see as the most challenging and rewarding aspects of that work. Next, we will ask you to answer several verbal and written questions to evaluate how well you fit the available positions. Then, we will answer your questions about the job.
Within five business days (usually sooner), we will review your application and interview results and send email notification regarding our decision. Whether or not we offer a position, you will receive notification. If we offer a position, we ask that you accept or decline within three business days.
Once you accept a job with SCS, we will schedule a brief meeting with you to explain the student employment clearance process and provide you with the necessary forms and instructions to officially "join the ranks." At this time, we will also orient you to the SCS work environment.
We will conduct a training session in late August, during which you will meet other staff and receive classroom instruction on basic SCS operations. However, most of your training will be completed on-the-job through the guidance of seasoned staff and student managers.