Contact Information
Planning & Project Management Office
Office of Technology Services, 401 Washington Avenue 11th floor
8:30 a.m. - 5:00 p.m.
The Planning and Project Management Office (PPMO) facilitates, guides and manages technology initiatives and projects that are aligned with Towson University’s strategic direction and goals.
University-approved technology projects fall into one of these key domains: Digital Engagement, Academic & Student Success, Business Modernization & Transformation or IT Foundations. Collaborative domain planning across TU allows the university to:
The Planning & Project Management Office staff is here to help. Our team consists of project managers, analysts and change management experts who work together to manage and deliver university-approved IT projects. We'll guide and support you throughout the request process and manage approved projects.
Analyst: works directly with campus clients to assess business needs. They analyze current business processes and systems, identify opportunities for process improvement and explore potential technology solutions.
Project Manager: assigned to provide overall direction and organization for approved technology projects. Provides project leadership in all facets of planning, design and implementation of new and existing systems and technologies.
Change Management Specialist: supports employee adoption of business process changes resulting from new technology services. Focusing on the people-side of change, they help identify what's changing and how it will impact the campus.
The Planning & Project Management Office can help! Schedule a technology consult through TechHelp with our project management staff. We'll assess your needs, make recommendations, provide you with an action plan and help you navigate the rest of the process. During the consult we'll also help determine if there is an existing solution or if you should submit an IT project request.
If you've completed a consult or your complex IT project request is ready, submit a project request. If you have questions, contact us at pmo AT_TOWSON
Submitted project requests go through a review process involving the Planning & Project Management Office (PPMO) and the Project Management Office Committee (PMOC). The PMOC is comprised of the CIO, Deputy CIO and OTS Directors.
If you've submitted a request, here's how to search for it. If you have questions or need help, contact the Planning & Project Management Office at pmo AT_TOWSON.
Office of Technology Services, 401 Washington Avenue 11th floor