Report a Cybersecurity Incident

By reporting a cybersecurity incident, you can help the Office of Information Security and Privacy (OISP) protect Towson University.

What is a cybersecurity incident?

A cybersecurity incident is defined as a violation of Towson University's OTS Policies. Common violations of these policies include:

phishing scams that mimic Towson University
malware/viruses
unauthorized access to your account

When to report a cybersecurity incident

OISP would like to know if you suspect that:

Your university-owned computer becomes infected
You received a phishing email
Someone else has fraudulently accessed your account

How to report an incident

Cybersecurity incidents

Submit a TechHelp service request with this info:

Your name and NetID
Date and time you first noticed the suspicious activity
Computer name (e.g. "Johns-PC")
Operating System (e.g. Windows 8, Mac OS X 10.10)
Brief description of the incident - did you download something? Did you download a file from a USB flash drive? Has someone else been sending emails from your account?

Financial Identity Theft at TU

To report a financial red flag or the suspected identity theft of a TU customer, complete and submit the Identity Theft Incident Report.

Get an infected computer cleaned

The Office of Information Security and Privacy does not clean your computer. To have your computer cleaned, contact the OTS Technology Support Desk.