The Office of Technology Services (OTS) supports TU students with a wide range of
services and resources. These include Student Computing Services (SCS)—the student's primary point of support—and many excellent self-help documents,
videos and online tools from other areas of OTS.
In OTS Student Computing Services (SCS), we like to say that computing is our middle name, but support is what we do.
However, student technology support goes well beyond the efforts of SCS to include
the tools, self-help resources and events of other equally dedicated OTS groups.
Most of these resources are applicable to all members of the TU community (faculty,
staff and students). Curious clicking or searching by key phrase might land you on
a resource for faculty/staff instead of one for students. If you cannot find a resource
or you need assistance, please email us at scs AT_TOWSON.
Student Computing Services
SCS, the university's chief student technology support group, is available in three locations
and includes Service Desks, Computer Labs, Multimedia Support and Gear2Go, SCS Studios
and ResNet Support.
OTS Training Workshops
OTS Training provides regular opportunities for classroom-style instruction on various computing
This is a technology guide to the computing systems, services and resources that are important to TU students,
especially those new to TU.
Your NetID is the username and password combination you use to access your email, registration,
Blackboard courses, and just about every other TU system and service on which you
rely. When it's time to change your password or security question, start with NetID Tools.
If you are a TU student unfamiliar with Blackboard or seeking to refresh or expand your Bb IQ, try the OTS Self-Help Resources. Access advice on navigating, communicating, submitting assignments, using discussion
boards, taking tests and many other operations. For technical support, visit the Blackboard Support Portal or call 1-844-613-0155.
OTS Training Self-Help Resources
This online library of documents and videos is a wellspring of useful information, particularly for those
seeking topic overviews and hard-to-find advice.