Cloud Services & IT Consulting

Some of the most visible public facing web sites in Maryland have been developed and are hosted in our data center.

We provide IT consulting and secured cloud and managed hosting services, including website hosting and managed storage services, to meet the IT needs of decision makers across sectors, across the state.

Contacting the Office of Cloud Services & IT Consulting

In response to COVID-19, Towson University is open with limited services. Although you can't visit the Office of Cloud Services & IT Consulting, we're still available during normal business hours by email at .

Secured Cloud Services

Clouds

Shift the burden of maintenance and troubleshooting from you to our engineers. With regular monitoring and reporting you can be confident your data is accessible, without the worry. We deploy the latest security patches, complete vulnerability scans, and utilize intrusion prevention and detection systems to ensure your data, website, and applications are constantly protected. We are compliant with HIPPA, PCI, NIST, and State of Maryland IT security standards.

 

Quick Contact:   410-704-4089 

State-of-the-art data center

Our data center offers high levels of logical and physical security, environmental control systems, and fault tolerance.

Services Include

  • Nightly data backups kept off site
  • 24/7 monitoring
  • Operating system patching
  • Anti-virus protection
  • Intrusion detection
  • Helpdesk
  • Generator back up
  • Biometric entry to data center

Choose TU with Confidence

  • 15+ years hosting some of the most-visited state websites
  • 99.5% up times
  • 24/7, 365 day support
  • Disaster recovery resources
  • Specialized expertise in hosting GIS-enabled websites

IT Consulting

Our team of IT specialists, systems engineers, and programmers regularly advises and assists government agencies, businesses, associations, and non-profit organizations on how to best utilize IT to meet their objectives and serve their clients and constituents.

Solutions include

Network Configuration and Troubleshooting
  • Configure new network hardware
  • Configure firewall rules
  • Troubleshoot VPN connections
  • Setup new VPN Connections
Project Management

Utilizing industry-standard methodologies and best practices, our team of project managers collaborate with key stakeholders throughout the project's lifecycle to ensure it exceeds expectations and is completed on-time and on-budget.

Solutions Setup
  • Configure redundant VMWare virtualized environment
  • Configure redundant fileserver environment
  • Install/Configure Sharepoint
  • Install system center configuration manager
  • Automate tasks for clients with scripting languages
  • Setup database servers and web servers
  • Configure server environments onsite for our custom applications
 Onsite Troubleshooting
 
  • Restore server functionality after a crash
  • Restore sync process on fileservers across multiple locations
  • Work with onsite IT staff to troubleshoot critical systems (database server crashes, ArcGIS server crashes, and web server crashes).
  • Reconfigure antivirus solutions after a broken update cause downtime for client