We encourage students, faculty and staff to register for Towson University’s emergency notification system. Registering is the safest way to ensure you receive critical messages on safety, school
closings and weather alerts.
When there is information critical to campus safety or well-being, the TUPD uses the
emergency notification system to message all registered text-message capable phones
and email addresses. The system will also post the message on the university’s website
and as a pop-up box for individuals using Google, Yahoo or AOL as their home page.
Registering for an Account
To register for an account, make sure your cell phone is with you and is turned on.
Then go to the emergency notification system registration page, login to your TU account and complete the registration form. Please note that depending
on your wireless service agreement, a nominal charge may be incurred for receiving
text messages.
Once your phone is registered and validated, a message will appear letting you know
that you have successfully signed up for the notifications. You will see a log in
button for your new account. To complete your registration, you must open your account
and enter your email address, then click the ADD EMAIL button. You will receive an
instant verification by email. You must open this email and click on the validation
link. Then you’re done! You may register two email addresses and two devices on your
personal account.
Registration Options
During the registration process you’ll select the types of notifications you wish
to receive. You can choose to receive school closing messages, severe weather messages
and/or urgent crime alerts. There are options to receive crime alerts for on-campus
crimes only or any crimes that occur in close proximity to campus. You can also choose
to receive crime alerts 24 hours a day, or from 7 a.m. to 11 p.m. only.
system details
How long will I receive Campus Emergency Notifications?
Your account will be active for a two-year period. Thirty days prior to your registration
expiration, you will receive either a text or an email alert advising you to renew
your registration, depending on what services you selected.
How parents and families receive Campus Emergency Notifications
Parents and families can opt to receive campus emergency notifications if their email
address is added with their student’s request in the Campus Emergency Notification System. Follow the directions below for sending alerts to a second phone.
Updating Your Account
To update your account, login to the Campus Emergency Notification system.
Send Alerts to a Second Phone
- Login to your account.
- Select “Services.”
- Under SMS Numbers, add the phone number and carrier of the phone you’d like to add
and select “Add New.”
- The added phone will receive a validation code. Enter the code into the system. Once
complete, you'll receive a “Validation Successful” message and will have the option
to add a secondary e-mail address.
Unsubscribe From Text Alerts
- Login to you account.
- Select “Services.”
- Under SMS Numbers, locate the number you would like to delete or de-activate and select
the appropriate link. Deleting the number will remove it from the system entirely.
Making the number inactive means it will no longer receive messages but will remain
stored in the system in case you want re-activate it at a later date.
If you cannot login to your account, you can opt-out of text alert by replying “STOP”
to an alert.
Additional Resources
Learn about when and how we send emergency communications.
Can I control what messages I receive?
You are given an opportunity to choose the kinds of messages you wish to receive on
your mobile phone through a checkbox listing of groups. You can adjust your preferences
from your Group settings.
Will I receive unsolicited messages or SPAM?
No. Our campus notification system enforces a ZERO SPAM policy which clearly prohibits
unsolicited messages. The system does not sell the contact information of its subscribers
to third party marketers.
What networks is the system compatible with?
The campus notification system is a cross-carrier service. It works with all of the
major carriers.
Does the system require software on my phone?
No. The system uses industry-standard SMS text messaging protocol to send messages
to your phone. Your mobile phone plan will need to accept text messages to work properly.
I am not receiving text alerts on my phone. What's wrong?
There could be a few reasons for this. The cell phone number you entered may not have
been validated or the carrier information may be incorrect. Login to the system and select the Services tab. Delete your account and then add it back in, making sure
you have the correct carrier and that you enter the validation code sent to your phone.
If you still do not receive messages, your carrier may not properly receive texts
from this service. Contact your carrier for more information.