Joyram Chakraborty

Name

Contact Information

PHONE
OFFICE
YR-474

Education

MBA, Marketing (2001) Louisiana Tech University

MS Information Systems (2005) University of Maryland Baltimore County

Ph.D. Information Systems (2009) University of Maryland Baltimore County

Areas of Expertise

Human-Computer Interaction, Game Design, m-Health, Security

Research:

My research interest lie in the area of human-computer interaction. Specifically, I am interested in user centered design solutions in the areas of internationalization of user interfaces, gaming interface design, m-health, security and digital preservation.  Much of research involves experimenting with human subjects to understand user preferences in the interaction with various types of interfaces. I use several data collection methods such as eye tracking, virtual reality, and survey data to better understand the end user. The findings from these studies typically allow for the development of more user friendly and inclusive software. I collaborate closely with researchers from several fields and institutions, namely IBM Research and the Johns Hopkins School of Public Health to develop a better understanding of user requirements that can be useful in the design and development of tools for a global audience.  
 

Selected Publications and Presentations:

Stewart, O. T., Lubensky D. and J. Chakraborty, “Systems and Methods for Automatically Determining Culture-Based Behavior in Customer Service Interactions,” patent number 8,346,556 and 8,478,594 assigned to T.J. Watson, IBM Research. 2013.

Chakraborty, J., Rosasco, N., Dehlinger, J., Wadhwaniya, S., Tetali, S., & Gupta, S. (2018). Understanding Cross-Cultural Requirements in mHealth Design: Findings of a Usability Study of Indian Health Professionals. In Current and Emerging mHealth Technologies (pp. 137-152). Springer, Cham.

Mohamed, M. A., Chakraborty, J., & Dehlinger, J. (2018, January). The Role of Mental Model in Graphical Password Selection and Design. In International Conference on Intelligent Human Systems Integration (pp. 608-613). Springer, Cham.

Shipley, N., & Chakraborty, J. (2018, March). Using Pinterest to Improve the Big Data User Experience-A Comparative Analysis in Healthcare. In World Conference on Information Systems and Technologies (pp. 949-960). Springer, Cham.

Chakraborty, J., & Nguyen, N. (2018, April). The Effect of Simulation in Large-Scale Data Collection—An Example of Password Policy Development. In Cambridge Workshop on Universal Access and Assistive Technology (pp. 263-273). Springer, Cham.

Mittrick, M., Richardson, J., Hanratty, T., McGuire, M., & Chakraborty, J. (2018). Measuring the Effects of Augmented Visualizations through Eye Gaze Tracking (No. ARL-TR-8464). US Army Research Laboratory Aberdeen Proving Ground United States.

Yin, Y., Juan, C., Chakraborty, J., & McGuire, M. P. (2018, December). Classification of Eye Tracking Data Using a Convolutional Neural Network. In 2018 17th IEEE International Conference on Machine Learning and Applications (ICMLA) (pp. 530-535). IEEE.

Owusu, E., & Chakraborty, J. (2019, February). Usability impact of user perceptions in mHealth—the case of ghanaian migrants. In International Conference on Intelligent Human Systems Integration (pp. 557-562). Springer, Cham.

Alqahtani, Y., Chakraborty, J., McGuire, M., & Feng, J. H. (2019, July). Understanding Visual Information Processing for American vs. Saudi Arabian Users. In International Conference on Applied Human Factors and Ergonomics (pp. 229-238). Springer, Cham.

Hunt, S., & Chakraborty, J. (2019, July). Electronic Health Records in Hospitals: Preventing Dosing Errors in the Medication Administration Context. In International Conference on Applied Human Factors and Ergonomics (pp. 65-76). Springer, Cham.

Alqahtani, Y., McGuire, M., Chakraborty, J., & Feng, J. H. (2019, July). Understanding How ADHD Affects Visual Information Processing. In International Conference on Human-Computer Interaction (pp. 23-31). Springer, Cham.

Alnahari, M., & Chakraborty, J. (2019, July). Preliminary Findings from a Study of an Arabic Accessibility Tool Checker. In International Conference on Human-Computer Interaction (pp. 201-210). Springer, Cham.

Owusu, E., & Chakraborty, J. (2019, July). User Requirements Gathering in mHealth: Perspective from Ghanaian End Users. In International Conference on Human-Computer Interaction (pp. 386-396). Springer, Cham.

Shipley, N., & Chakraborty, J. (2019). Big Data and mHealth: Increasing the Usability of Healthcare Through the Customization of Pinterest – Literary Perspective. In I. Management Association (Ed.), Consumer-Driven Technologies in Healthcare: Breakthroughs in Research and Practice (pp. 34-54). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-6198-9.ch003