Postal Services

TU’s Postal Services distributes more than 40,000 mail and packages to the campus annually. We also receive and process outgoing mail from our nearly 25,000 students, faculty, and staff. We manage the intra-campus mail program and offer bulk mail services to departments that send more than 200 pieces or 50 pounds per mailing. 

Weekly Service Hours: Monday - Friday 10 a.m. to 4 p.m. and Saturdays from 11 a.m. to 2 p.m. (Except holidays).

Amazon Lockers at TU

Student Mail & Packages

Student residents can retrieve letter mail through their assigned mailboxes in the University Union. Packages can be picked up at Postal Services or in dedicated lockers in the Union and Union Garage. Students are notified via their TU email when they have a package ready for pick-up. Notifications are typically sent one or two business days after the carrier’s delivery, based on the volume of packages that need to be processed. Students should bring their TU ID to pick-up. 

We’ll Tell You When It’s Ready

Please wait to receive an email notification from our team before coming to pick up your package. If you visit us for your pick up based on the postal carrier’s tracking instead of TU’s notification, your package might not be ready yet. 

Postal Service Forwarding

Updating Graduate Forwarding Address

We encourage graduating students who will not return to campus to coordinate with the United States Postal Service (USPS) to redirect their mail to their new address.

This process involves contacting USPS prior to graduation and providing the necessary forwarding information so that any mail sent to the previous TU residence address is delivered to their new address in a timely fashion. To begin the process visit  Official USPS® Change-of-Address Form. 

Mail Delivery During Vacation

For current student residents who plan to return to their respective homes for the summer, please remember to get your mail sent to your summer residence. This measure will help ensure that any mail arriving during the summer months is received promptly. If your mail is sent to TU over the summer break, we must return it to the sender after 18 calendar days. 

Residence Hall Updates 

Please note that if a returning student continues to live in a designated TU residence hall, their assigned mailbox number will remain unchanged. 

Return To Sender Policy

Postal Services will hold any active TU resident mail for up to 18 calendar days before returning it to the sender. This temporary holding period is designed to give students a window of time to update their mailing information. However, students are encouraged to arrange proper mail forwarding with USPS as soon as possible to prevent any potential delays or lost mail.

Pick-Up Locations

Packages can be picked up at one of the three locations listed below. A notification email will direct you to the appropriate location and provide instructions for pick-up.

• Postal Services – Located on the first floor of the University Union. Packages can be picked up from 10:00 a.m. to 4:00 p.m., Monday through Friday. 
• University Union Lockers – Located outside of Postal Services on the ground floor of the University Union building. Packages can be picked up at any time the Union Building is open. This is typically from 7 a.m. to 11:30 p.m. seven days a week. 
• Union Garage Lockers – Located on the ground level of the Union Garage by the stairwell facing Cross Campus Drive. Packages can be picked up 24/7. 

Students with special needs concerning mail pick-up should contact  or Accessibility and Disability Services. 

General Information

• Oversized and/or Heavy Packages: Packages that cannot fit in campus lockers will be held at the Postal Services counter. Carts are available to help students transport packages to their residence hall. 
• Please check your TU email regularly and collect your packages on time. Unclaimed packages are returned to the sender after 15 days of arrival. 

Delayed Packages

Please submit a Mail and Package Inquiry online form if you do not receive a package notification within three days of the carrier indicating delivery. Please include or have the following information available: 

• Tracking number
• Recipient name
• Mailbox number
• TU ID

If we have received the package, we’ll investigate its location. If we haven’t, we’ll direct you to contact the company to report the lost package and request its resend. 

Address for Success

Delayed packages are often a result of incorrect or incomplete addressing. Packages for campus delivery should include the recipient’s full name and mailbox number in the address. TU’s mailing address for letters and general packages is 8000 York Road, (MAILBOX number), Towson, MD 21252.  

Faculty, Staff, and Departmental Deliveries

Campus departments that wish to request or modify mail service, please contact Postal Services at 410-704-2260 or postoffice AT_TOWSON. 

UPS and FedEx deliveries for faculty, staff, and campus departments are handled through Central Receiving.  Visit the Campus Deliveries page for more information.