Postal Services

We distribute incoming and outgoing mail and student packages, run TU’s intra-campus mail program, and offer UPS and bulk mail services. 

TU’s Postal Services distributes more than 40,000 mail and packages to campus each year. We also receive and process outgoing mail from our nearly 25,000 students, faculty and staff. We run the intra-campus mail program and provide bulk mail services to departments sending more than 200 pieces or 50 pounds per mailing. 

Student Mail & Packages

Student residents can retrieve letter mail through their assigned mailboxes in the University Union. Packages can be picked up at Postal Services or in dedicated lockers in the Union and Union Garage. Students are notified via their TU email when they have a package ready for pick-up. Notifications are typically sent one or two business days after the carrier’s delivery, based on the volume of packages that need to be processed. Students should bring their TU ID to pick-up. 

We’ll Tell You When It’s Ready

Wait to receive email notification from TU’s Postal Services before picking up your package. If you pick up based on the carrier’s tracking info instead of TU’s notification, your package might not be ready. 

Pick-Up Locations

Packages can be picked up at one of the three locations listed below. A notification email will direct you to the appropriate location and provide instructions for retrieval. 

  • Postal Services – Located on the first floor of the University Union. Packages can be picked up from 9 a.m. to 4 p.m. Monday through Friday. 
  • Union LockersLocated outside of Postal Services on the ground floor of the University Union building. Packages can be picked up whenever the Union Building is open. This is typically from 7 a.m. to 11:30 p.m. seven days a week. 
  • Union Garage Lockers – Located on the ground level of the Union Garage by the stairwell facing Cross Campus Drive. Packages can be picked up 24/7. 

Students with special needs concerning mail pick-up should contact  or Accessibility and Disability Services. 

Delayed Packages

Contact if you do not receive a package notification within three days of the carrier indicating delivery. Include the tracking number, recipient name and mailbox number in the email. If we have received the package, we’ll investigate its location. If we haven’t, we’ll direct you to contact the company to report and resend the lost package. 

Address for Success

Delayed packages are often a result of incorrect or incomplete addressing. Packages for campus delivery should include the recipient’s full name and mailbox number in the address. TU’s mailing address for letters and general packages is 8000 York Road, (BUILDING NAME & ROOM NUMBER), Towson, MD 21252. Perishables, next-day and 2nd-day mail follow different addressing standards for delivery directly to the recipient’s building.  

Amazon Lockers at Towson University

Amazon Locker Information

Amazon self-service lockers are now available on the ground floor of the Union Garage, ground floor of West Village Garage, and just outside the entrance to the upper level of the 10-West garage.  These lockers provide a convenient on-campus pickup location for your Amazon orders! For information on package delivery to campus, please go to Amazon Locker Instructions.

Oversized and/or Heavy Packages

Packages that cannot fit in campus lockers will be held at Postal Services' counter. Carts are available to help students transport packages to their residence hall 

Unclaimed Packages

Make sure to check your TU email regularly and pick up your packages in a timely manner. Unclaimed packages are returned to the sender after 15 days of arrival. 

Faculty, Staff and Departmental Deliveries

Campus departments that wish to request or modify mail service, please contact Postal Services at 410-704-2260 or

UPS and FedEx deliveries for faculty, staff and campus departments are handled through Central Receiving.  Visit the Campus Deliveries page for more information. 

Postal Services is a part of Towson University’s Department of Parking, Transportation
and Postal Services.