This page provides instructions and options for upgrading Microsoft Windows on TU-owned computers.
All TU Windows computers using Microsoft 2016 and older will be updated to Microsoft 365 Apps for Enterprise (M365). TU Macs will use Microsoft Office 2019.
The upgrade is required because Microsoft’s mainstream support for Office 2016 ended in October 2020, and only limited support is available.
The OTS Faculty/Staff Help Center can help with upgrade questions or problems.
All TU-owned Windows computers are required to be upgraded. However, if you have hardware or software incompatibility M365 with your services or applications, you can request an exemption.
In most cases, the M365 upgrade will not require an OTS visit. You have three choices to upgrade your university computer.
Check your computer model (PDF). If you have a Windows Dell OptiPlex 745, 755, 980, and 990 model (or earlier), request an upgrade through the Computer Trade-Up Program, the EduCycle Computer Reconditioning Program, or a department purchase. See more information and options (PDF).
This option allows you to upgrade at a time convenient for you, and it's a great option if you often work on a Windows laptop offsite.
Here's what you need to know about this option:
The upgrade to M365 removed all Microsoft Office applications including Visio and Project. These are licensed separately. If you purchased them through OTS, you will be able to install the updated version of Project/Visio 2019 from the Software Center. If you do not see Project/Visio 2019 please contact the Faculty/Staff Help Center at 410-704-5151.
There are a couple of possible reasons for this:
Office 365 cloud-based apps provide basic productivity so there are some features and tools that may not be available or work well through the browser. To improve creating and editing abilities in O365, expand the Editing menu at the top of the ribbon, and select the option to Open in Desktop App. Note: O365 is managed by Microsoft. TU has no control over the features/functionality of O365.
No. You might notice an “install button” when in Office 365 (online). This isn’t for installing M365, it’s for installing O365 on a personal device using one of your five personal licenses. TU installs M365 on university-managed computers.
You need to connect to the TU network at least once every 30 days or you will have reduced functionality until you connect to the TU network again. You might be prompted to sign into M365 again.