This page provides instructions and options for upgrading Microsoft Windows on TU-owned computers.
All TU Windows 7 computers must be updated to Windows 10 by January 13, 2020. Microsoft ends support for Windows 7 on January 14, 2020.
The upgrade is required because Microsoft will not provide new upgrades, security patches, or support for computers running Windows 7.
All TU-owned computers are required to be upgraded. However, if you have hardware or software incompatibility with Windows 10, you can request an exemption.
If you have issues or need help with upgrading, please contact the Faculty/Staff Help Center at 410-704-5151.
Back up your files using OneDrive. We recommend that you back up all critical files to OneDrive or a network drive following the steps below because there is a possibility of data loss with any upgrade, regardless of the method used.
Files will be copied from your TU computer and placed in your OneDrive online storage account. Select small groups of files and allow plenty of time for the copy process.
If you more information, review the OneDrive (PDF) self-help document.
In most cases, the simplified Windows 10 upgrade will not require an OTS visit and will keep your software and data on your computer. You have three choices to upgrade your university computer.
Option 1: Request to replace or upgrade your computer if you have one of these older models. Older computer models may not be able to run Windows 10 properly. Follow the steps (PDF) to check your Windows model. If you have a Dell Optiplex 745, 755, 980, and 990 model (or earlier), request an upgrade through the Computer Trade-Up Program, the EduCycle Computer Reconditioning Program, or a department purchase.
For more information and other options, see our quick reference guide (PDF).
Option 2: Self-Upgrade your system using the computer's Software Center (strongly recommended). This option allows you to upgrade at a time convenient for you, and it's a great option if you often work on a laptop offsite.
Note: The computer must be on campus, plugged into a power outlet, turned on, and connected to the TU network with a physical cable for the upgrade to run successfully. If not, the upgrade will download and attempt to install the next time it's connected to the TU network.
For step-by-step instructions, see Upgrading Windows 7 to Windows 10 (PDF).
Option 3: Wait for OTS Client Services to contact your department to schedule the install remotely. Here's what you need to know about this option: