The Office of Technology Services (OTS) provides technology information, training, resources and support to the students, faculty and staff of Towson University.

The Office of Technology Services (OTS) provides technology information, training, resources and support to the students, faculty and staff of Towson University.
Technology questions? We’re here to help. If you need to accomplish something specific, see our most popular links below. If you are not sure what you need, begin by selecting your role at TU or contact OTS at 410-704-5151 for guidance.
Get started as a new student or new faculty or staff member. Create or reset a Faculty/Staff NetID or Faculty/Staff Password.
For technology help, students should contact Student Computing Services, faculty and staff should contact OTS Faculty/Staff Help Center. For business-related items, contact OTS' Administrative Offices. Register for OTS Alerts to stay informed of planned and unplanned system outages that could affect your work or studies.
See the options and learn more about choosing a Web Conferencing Tool like Webex Meetings, Webex Teams, Zoom, or Blackboard Collaborate Ultra for your virtual meeting or class session.
Learn about the TU Wireless Network and how to connect.
Find, request, or manage software or Cloud apps, buy or replace a Computer. See recommended Hardware and Mac resources.
Inquire about an application or request a technology service for your office by submitting a TechHelp Service Request (NetID required), or get help with the Residential Network (ResNet). Book technology training for your office or department, search tech self-help instructional resources, or get assistance with or find a technology-equipped classroom.
Learn how to protect yourself and the university online, increase your security awareness, recognize and report phishing, report a cybersecurity incident and help protect your NetID with Duo Multi-Factor Authentication.
Access some of TU's most widely-used applications: myTU (grades, class schedules, records, etc.), Blackboard, student email, faculty/staff email, TU desktop:Virtual Workspace, Office 365.