Office of Technology Services

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Technology questions? We’re here to help. If you need to accomplish something specific, see our most popular links below. If you are not sure what you need, begin by selecting your role at Towson University or contact OTS at 410-704-5151 for guidance.

Get Started

• Get Started as a New Student
• Get Started as a New Faculty or Staff Member
• Create or reset my Faculty/Staff NetID
• Reset my Faculty/Staff Password

Contact

• Contact Student Computing Services Help Desk for student-focused technology help
• Contact the OTS Faculty/Staff Help Center for faculty/staff-focused technology help
• Contact the Administrative Offices of OTS

Connect to Wi-Fi

• Connect to the TU Wireless Network

Log In

• My TU (grades, class schedules, records, etc.)
• Blackboard
• Student Email
• Faculty/Staff Email
• TU desktop:Virtual Workspace
• Office 365

Learn about Hardware and Software options

• Find, request, or manage Software or Cloud apps
• Buy or replace a Computer
• See recommended Hardware
• Get Mac resources

Request Services

• Inquire about an application or request a technology service for your office by submitting a TechHelp Service Request (NetID required) 
• Find a tech-related self-help instructional resource
• Book technology training for your office or department
• Get assistance with or find a technology-equipped classroom
• Get help with the Residential Network (ResNet)

Access Cybersecurity Resources 

• Learn how to protect yourself and the university online
• Increase your security awareness
• Recognize and report phishing
• Report a cybersecurity incident
• Learn how TU protects your NetID with Duo Multi-Factor Authentication