Office of Technology Services

The Office of Technology Services (OTS) provides technology information, training, resources and support to the students, faculty and staff of Towson University.

Technology questions? We’re here to help. If you need to accomplish something specific, see our most popular links below. If you are not sure what you need, begin by selecting your role at TU or contact OTS at 410-704-5151 for guidance.

Get Started

Get started as a new student or new faculty or staff member. Create or reset a Faculty/Staff NetID or Faculty/Staff Password.


For technology help, students should contact Student Computing Services, faculty and staff should contact OTS Faculty/Staff Help Center. For business-related items, contact OTS' Administrative Offices.

Connect to Wi-Fi

Learn about the TU Wireless Network and how to connect.

Learn about Hardware and Software options

Find, request, or manage software or Cloud apps, buy or replace a Computer. See recommended Hardware and Mac resources.

Request Services

Inquire about an application or request a technology service for your office by submitting a TechHelp Service Request (NetID required), or get help with the Residential Network (ResNet). Book technology training for your office or department, search tech self-help instructional resources, or get assistance with or find a technology-equipped classroom.

Access Cybersecurity Resources 

Learn how to protect yourself and the university online, increase your security awarenessrecognize and phishing, report a cybersecurity incident and help protect your NetID with Duo Multi-Factor Authentication

Log In 

Access some of TU's most widely-used applications: My TU (grades, class schedules, records, etc.), Blackboard, student email, faculty/staff emailTU desktop:Virtual Workspace, Office 365.



Contact Information

Office of Technology Services

OTS Administrative Offices: Administration Building, Suite 113

OTS Main: Cook Library, Room 29
Monday - Friday
8:00 a.m. - 5:00 p.m.