Office of Technology Services

The Office of Technology Services (OTS) provides technology services, information, training, resources and support to the students, faculty and staff of Towson University.

Experiencing a service issue?

Stay up to date on the status of campus services

Check OTS Alerts to see if there is a campus-wide or building-specific technology service issue. If you're experiencing a problem and don't see it on OTS Alerts, report Wi-Fi or other technology service issues.  

Technology questions? We’re here to help. If you need to accomplish something specific, see our most popular links below. If you are not sure what you need, begin by selecting your role at TU or contact OTS at 410-704-5151 for guidance.

Get Started

Get started as a new student or new faculty or staff member. Create or reset a Faculty/Staff NetID or Faculty/Staff Password.

Get Support/Contact Us

For technology help, students should contact Student Computing Services, faculty and staff should contact the OTS Faculty/Staff Help Center. For help with classroom technology, contact CCLT.  Anyone can submit a TechHelp online service request.

For Blackboard help, contact the TU Blackboard Team. For business-related items, contact OTS' Administrative Offices. Register for OTS Alerts to stay informed of planned and unplanned system outages that could affect your work or studies.

Choose a Web Conferencing Tool

See the options and learn more about choosing a Web Conferencing Tool like Webex, Zoom or Blackboard Collaborate Ultra for your virtual meeting or class session.

Connect to Wi-Fi

Learn about the TU Wireless Network and how to connect.

Learn about Hardware and Software Options

Find, request, or manage software or Cloud apps, buy or replace a Computer. See recommended hardware and Mac resources.

Request Services

Inquire about an application or request a technology service for your office by submitting a TechHelp Service Request (NetID required), or get help with the Residential Network (ResNet). Search tech self-help instructional resources or get assistance with or find a technology-equipped classroom.

Access Cybersecurity Resources 

Learn how to protect yourself and the university online, increase your security awarenessrecognize and phishing, report a cybersecurity incident and help protect your NetID with Duo Multi-Factor Authentication

Log In 

Access some of TU's most widely-used applications: myTU (grades, class schedules, records, etc.), Blackboard, student email, faculty/staff emailTU desktop:Virtual Workspace, Office 365.

Work or Learn Remotely

Learn about and bookmark resources for learning (students),  teaching (faculty) and working (staff) from anywhere.

Contact Information

Office of Technology Services

Location
Main Offices: 401 Washington Avenue, 11th floor

Support Offices: Cook Library
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.