Phishing is an email scam that tries to deceive consumers into disclosing personal information including credit card or bank account info, Social Security numbers or passwords. 

How to recognize phishing 

Phishing email scams can convey a sense of urgency, claim to be from a business or organization that you may be involved with at work or school and often impersonate TU communications. Look for these red flags in emails. If you notice them, or are unsure about the legitimacy of an email, forward it to  then delete. 

  • Request for username and passwords-especially for NetIDs. No one at TU will send an email asking for your username and password.
  • Fraudulent job postings or announcements. Be extra cautious of job announcements coming from a sender's personal email address. See the Career Center's tips.
  • Unusual or strange purchase requests. Call the sender and ask if they really need the info or to make the purchase they're requesting
  • References to OTS as the IT department or IT service. The technology office at Towson University never refers to itself in writing as “IT” – always look for "The Office of Technology Services" or "OTS" in communications.
  • Obvious spelling mistakes and bad grammar. Emails sent from TU departments and offices are almost always reviewed and spell-checked prior to distribution.
  • Unfamiliar links in the body of the email. Don’t click – hover to check the actual web address.
  • Attachments that are “.exe” or “.zip” files. Opening these can launch and spread malicious software.
  • Unknown sender, or an email from an unsolicited source. If it is not from an address (hover to make sure), call the sender to confirm.
  • Storage Space/account threats or urgent messages waiting. Look up the sender in the TU directory (not a number provided in the email) and call to confirm, or contact OTS at 410-704-5151.

Report a suspicious email

From a desktop or laptop:

  • Click the "Report phish" button, at the top of the email menu bar.
  • You will get prompted with: "Are you sure you want to report this email as a phishing email?"
  • Confirm by clicking the red "Report Phish" button, which sends the suspicious email to the security operations team for review, and deletes the email from your inbox. 

From a mobile device:

  • Do not reply to the email.
  • Forward it to .
  • Delete the email from your inbox.

Look for these before logging in

Protect yourself and the campus by avoiding fake login pages. Look for these 3 items before entering login credentials. You are TU's best line of defense - think before you click!

  • A padlock: Confirm this icon appears in the URL bar.
  • “s” after http. Make sure the URL starts with: https://, not http://.
  • edu. Ensure you’re logging into a legit TU service when you see this written out before the third forward slash mark. It might be followed by other characters, and that’s ok. An example is the myTU login page, where the URL is spelled out as

How to avoid spam

Spam is unsolicited junk email, normally with advertising content. This bulk email is usually sent to a list gathered by legal or illegal means from subscribers to a website distribution list. Here's how to avoid it:

  • Never agree to receive postings about products or interests.
  • Never reply to unsolicited email with a "remove" request, or click an "unsubscribe" link, as this only validates to a spammer or "list broker" that your address is current.
  • Do not give personal information to an unprotected online service's member directory.
  • Set anti-spam filters with your mail program (Gmail performs this task automatically, for Outlook see Outlook Junk Email Filter). 
  • Use separate accounts for personal use.
  • Do not resend chain letters, requests or dubious virus alerts.
  • Do not follow links in emails from unknown senders.

If you've received a spam email, don't respond - simply delete it.

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