Report a Cybersecurity Incident

By reporting a cybersecurity incident, you can help the Office of Information Security (OIS) protect Towson University.

What is a cybersecurity incident?

A cybersecurity incident is defined as a violation of Towson University's OTS Policies. Common violations of these policies include:

phishing scams that mimic Towson University
malware/viruses
unauthorized access to your account

When to report a cybersecurity incident

OIS would like to know if you suspect that:

Your university-owned computer becomes infected
You received a phishing email
Someone else has fraudulently accessed your account

How to report an incident

Cybersecurity incidents

Submit a TechHelp service request with this info:

Your name and NetID
Date and time you first noticed the suspicious activity
Computer name (e.g. "Johns-PC")
Operating System (e.g. Windows 8, Mac OS X 10.10)
Brief description of the incident - did you download something? Did you download a file from a USB flash drive? Has someone else been sending emails from your account?

Financial Identity Theft at TU

To report a financial red flag or the suspected identity theft of a TU customer, complete and submit the Identity Theft Incident Report.

Get an infected computer cleaned

The Office of Information Security does not clean your computer. To have your computer cleaned, contact:

Students: Student Computing Services
Faculty and Staff: The OTS Faculty/Staff Help Center