Zoom is a cloud-based video communications app that allows TU students, faculty and staff to set up virtual video and audio conferencing, webinars, live chats, screen-sharing and other collaborative capabilities.
Towson University holds an enterprise account for Zoom. Using TU’s account allows us to provide the features of the Zoom video service while helping to protect you, and our data when teaching and conducting business.
The TU Zoom enterprise account offers additional account privileges that a basic/unlicensed account does not. This includes a 24 hour meeting window, which means meetings can be held for longer than 40 minutes.
As part of TU’s ongoing commitment to diversity and inclusion, you can now choose your pronouns in your Zoom profile. First, submit a Chosen/Preferred Name, Pronoun and Gender Identity Request Form to update your Towson University record with your preferred name, pronouns, and gender identity. Next, add and share your pronouns in your TU Zoom profile.
If your existing Zoom account is tied to your TU email, follow these steps to join TU’s account for the first time:
If you currently pay for a personal or departmental Zoom account, when prompted to join (merge) the TU account, you will be given an option to be refunded
payment balance. Be sure to transfer personal account refunds to a personal email
Personal or paid accounts might receive additional emails and may experience a short delay in joining TU’s environment. Customized settings and special additional features, like Zoom Video conferencing for telehealth, could be lost when joining TU's account, so contact the OTS Faculty/Staff Help Center for guidance.
See how to download, log in and get started with Zoom.
If you’re in the Waiting Room of a TU Zoom session, you most likely aren’t logged in with your TU account. Logout and log back in securely following these directions.
Read and follow TU’s security guidelines for Zoom meeting configurations
Promote your meeting securely, especially on social media. Turn off “Embed passcode in invite link for one-click join” and use pre-registration so you can send an email with a link and passcode to those who register. Require a passcode and set Personal Meeting ID (PMI) to “All meeting.”
Please note: This service is cloud hosted and updates are not controlled by Towson University. TU documentation is reviewed quarterly to bring it into alignment with the most recent version of the service or software.
Some of the links below take you directly to Zoom support resources. If prompted to sign into zoom.us, choose Sign in with SSO and type towson-edu as the company domain.
No, not without prior consent. Such activity is a violation of student privacy and FERPA guidelines. Because electronic platforms are able to show photos and list students' names, we are not permitted to take photos of the screen and post that photo on social media or anywhere else without participant permission. See the “Instructional Lecture Capture Guidelines and Release Form” section on this page if you’re thinking about recording or taking a screenshot during your session.
Zoom bombing or raiding is an unwanted, disruptive intrusion, generally by Internet trolls and hackers, into a video conference call that jeopardizes privacy concerns. Follow the “Security Tips” on this page to help prevent that.
Yes. Here's how to force a Zoom Waiting Room:
Go to Zoom.towson.edu>Click Sign In>Click Settings>Under Waiting Room Options, click Edit Options>Select Everyone>Click Continue.
Here’s the breakdown of meeting security options you can choose, based on types of invitees:
Faculty and staff who intend to use instructional lecture capture resources supported by Towson University are to adhere to the Instructional Lecture Capture Guidelines to ensure the FERPA regulations are not violated.
If a faculty/staff member intends to reuse recordings where the image, voice or materials of students are captured, the Instructional Lecture Capture Release Form must be used. *Be sure to read the guidelines (above) first.