Webex Meetings is a web-based, collaborative technology that allows users to share resources (documents, desktops, web-browsers, etc.) remotely and communicate with each other using voice, video and chat.
Please note: This service is cloud hosted and updates are not controlled by Towson University. Towson University documentation for the service is reviewed quarterly to bring it into alignment with the most recent version of the service or software.
Faculty and staff who intend to use instructional lecture capture resources supported by Towson University are to adhere to the Instructional Lecture Capture Guidelines to ensure the FERPA regulations are not violated.
If a faculty/staff member intends to reuse recordings where the image, voice or materials of students are captured, the Instructional Lecture Capture Release Form must be used. *Be sure to read the guidelines (above) first.
Faculty and staff can use Webex Meetings to collaborate with colleagues, conduct interviews, meet online, record a meeting and much more using either the telephone or VoIP for audio and video. Students can use Webex Meetings to collaborate on group projects using VoIP and video.
Before using Webex Meetings as a host, you must activate your account (this only needs to be done once). After activation, log directly into Webex, by clicking on the link below or typing the URL directly into your favorite browser, to set up a meeting.
Webex Meetings login: https://towson.webex.com
Note: The Webex environment was updated to "Modern View" on 6/29/20. You may switch back to "Classic View" by clicking on that button in the upper-right hand corner of the envirnoment.
In order to participate in a Webex meeting using VOIP, participants are required to acquire headsets with microphones. Though participants may use web cameras, they are not a requirement. Standard headsets and webcams work with Webex Meetings.
Please refer to the Information Security page for detailed information on webex meetings security guidelines, Webex personal room configurations and information on how to protect TU confidential data during a confidential/sensitive meeting.
Students who do not have access to a computer and need to attend a Webex Meeting have the following options:
The Media Resources Service Lab is located in Room 202 of the Cook Library. It is equipped with 17 computers and is open during regular library hours. Headsets (which have been tested and are known to be in good working condition) are available for checkout.
The SCS Computer Lab is located in Cook 35 and has one of the largest collections of PCs available to TU students. It operates seven days a week during regular terms: see hours. Please bring your own headsets when using the SCS lab.
The SCS Studio is located in Room 36 in the Cook Library and is adjacent to the SCS Computer Lab. The studio is equipped with two computers. You must reserve this lab in advance for your Webex Meeting session. Please bring your own headsets when using the SCS Studio.
This link never changes, and is always available. You can even set it up to have someone else start a meeting on your behalf. Your Personal Meeting Room url is https://towson.webex.com/meet/YourNetID.
Go to the Meeting menu, select Lock Meeting. You'll need to watch for invited attendees as they appear in the waiting room, and click the Admit button to let them into the meeting.
*NOTE: during periods of increased use, like when the campus is required to work remotely, recordings can take up to 24 hours to be fully uploaded and appear in the cloud.
Webex Meetings: Quick Reference Guide (PDF)
This quick reference guide is designed to step you through the critical steps needed to use Webex Meetings. Topics included are: Activation and Log In, Scheduling a Session, The User Interface and Sharing and Support.
Webex Meetings: Reference Guide (PDF)
This reference manual is your complete guide to all things Webex Meetings. You will learn how to activate your account, use your Personal Meeting room, schedule a Webex Meeting, share content, use the desktop app, record a session and more.
Webex Meetings: Adding a Webex Link to an Outlook Invitation (PDF)
Whether using the desktop Outlook application or Outlook Web App, you have the ability to add a Webex Meeting link to a calendar invitation. This document will go over how to add a Webex Meeting link from both the locally installed Outlook application and from Outlook Web App.
Webex Meetings: Using on a Mobile Device (iOS) (PDF)
This self-help document will guide you through how to use Webex Meetings on an iOS mobile device.
Webex Meetings: Converting .arf to .mp4 (PDF)
This self-help document will walk you through how to install the Webex ARF player, download a recording and convert the file to a .mp4 file.
Webex Meetings: Using Webex for Conference Calls (PDF)
Webex Meetings can be used to facilitate your needs when conducting a conference call. When using the Personal Conference feature, you do not need to begin an online portion of a meeting. This option provides a seamless way to communicate via the phone.
Webex Meetings: Personal Meeting Rooms (VIDEO)
Personal Meeting Rooms are available to anyone who has a Webex Meeting host account. This video will explain how to use Webex Personal Meeting Rooms and their various features.
Webex Meetings: Managing Personal Meeting Rooms (VIDEO)
Once your meeting room is setup, you will need to manage it. This video will explain how to manage Webex Personal Meeting Rooms.
Webex Meetings: Session Captioning Alternatives (PDF)
This self-help document will provide options to add closed captioning after a session is recorded or during a session.
Webex: Locate Your Recordings and Post to Blackboard (PDF)
This self-help document will walk you through how to find your Webex recordings and then post them as link in Blackboard.
If you experience problems during your meeting call the Webex 24/7 helpdesk:
Phone: 1-866-229-3239 (U.S. and Canada Toll-Free) or 1-408-435-7088 (International Toll).
Please contact OTS Training (firstname.lastname@example.org or 410-704-3768) if you have questions or would like training.