HR Data & Systems

HRSS Focus Areas

• HR Customer Service 
• Human Resources Information Systems
• HR Operations

What We Do

Human Resources Systems and Services delivers HR systems support that enhances the employee experience, ensures data integrity, and enables strategic decision-making across TU.

System Management

We manage and maintain TU’s core HR platforms, including PeopleSoft Human Capital Management (HCM), Taleo, and other systems in collaboration with the state of MD. 

Records Processing

We process and safeguard employee records using Taleo, PeopleSoft, Perceptive Content, and HireRight for confidentiality, accuracy, and compliance.

• Use this form to update supervisor, department, funding, or internal title information.

Customer Service

• HR customer service
• I-9 processing (HireRight)
• Taleo application support
• Workday login support
• employment verifications
• loan forgiveness process
• maintaining personnel files

Learn more about the tools and information the Office of Human Resources provides as part of our Customer Service assistance.

Data Accuracy and Stewardship 

We ensure that HR data is accurate, secure, and accessible to authorized users across campus. 

• Learn about TU Data Governance 

Process Improvement 

We collaborate across departments to streamline workflows and implement system upgrades.

Reporting and Analytics

We deliver reports and dashboards to support data-driven planning and compliance. 

• Request Data

Training and Support

We provide training, documentation, and troubleshooting for all HR systems users.

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Our Systems

Towson University’s HRSS team supports a suite of integrated platforms, including: 

PeopleSoft HCM

Employee self-service and compensation history:

• Employee Self-Service  -— view/edit personal information and compensation history
• Chosen/Preferred Name or Gender Identity — view/edit chosen name and gender identity 
• Learn how to navigate the PeopleSoft HCM system with the PeopleSoft HCM Navigation Reference Guide (PDF) 

Taleo

Talent acquisition and onboarding:

• Taleo System — Faculty and Staff Hiring Resources (PDF) 
• Taleo — Applying to a Job  

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Current Initiatives

We’re continuously working to improve the HR experience at Towson University. Current projects include: 

• PeopleSoft Upgrades (PUM): Enhancing system performance and user interface with the latest version rollout. 
• HR Data and Metrics: Create advanced HR Dashboards and reporting documents in the future. 
• HCM Modernization Initiative: Many at TU value updates to our HR technology and campus resources, as well as addressing change fatigue.
• CPB Modernization: Upgrading central payroll systems and processes in collaboration with the State of Maryland.