The Office of Human Resources (OHR) offers current employees, prospective employees
and retirees quality human resource services.
CUSTOMER SERVICE
Need an Answer?
We've answered the most frequently asked HR questions on our Customer Service page. For fast responses to other routine questions and concerns, including deadlines,
forms, benefits, and training, email usor call 410-704-2162.
Supervisor Toolkit
The Supervisor Toolkit is a set of information, materials, checklists, templates and tips that support supervisors
in managing their direct reports.
HR Partners and Faculty/Staff Relations
The HR Partnerships and Faculty/Staff Relations unit provides departments with a single
point of contact, through their HR Partner, for HR needs. Partners offer guidance
and support on employee relations matters, policy administration/interpretation, job
performance concerns, individual issues about pay and benefits, retention analysis
and more. Their depth of experience makes them useful and consistent experts on a
range of HR matters. Learn more about the strategic insights they provide, and how
to contact your HR Partner.
The team promotes effective communications between managers and faculty and staff.
They offer formal and informal consultation on conflict resolution and guide supervisors,
managers, and administrators in addressing workplace issues to facilitate positive
and productive working relationships. The unit also provides compliance support and
consultation across all divisions/departments, with focus on HR policies, practices,
and all applicable employment regulations.
The primary functions of the unit are:
Interpretation, development, and revision of HR policies and procedures in accordance with state/USM regulations and relevant employment law
Consultation about corrective/disciplinary actions and a full scope of employment-related
matters
Administration of grievance, workplace complaint investigation and dispute resolution processes
Labor relations support for the University’s bargaining unit, to include Interpretation
and guidance regarding the MOU and state and federal laws for managers and individual
faculty and staff.
Facilitation and consultation on the full life cycle of ADA reasonable accommodation requests for faculty and staff
Total Rewards
At Towson University we know that rewards matter when choosing an employer. The Total
Rewards unit manages programs to provide competitive pay and an industry-leading benefits
package to help you maintain your health, attain financial security now and in retirement,
and achieve the right work/life balance. The unit also manages TU’s recognition and
rewards programs.
The Talent Management unit integrates the HR functions of talent planning, acquisition, onboarding, performance,
learning and succession planning into an interconnected whole. It provides the structure and tools necessary to recruit, hire, develop and retain
Towson University’s highly qualified and diverse workforce.
Within the talent management continuum, HR and the manager work together to guide
the employee experience, through every phase of employment — from hire to retirement
or transition. The manager delivers guidance through frequent feedback, professional
and career development and engagement activities, all of which are aligned with the
organization’s short- and long-term goals.
The major objective of HRIS is to increase HR's capacity to leverage and assimilate
new and emerging technologies; streamline workflows; maximize the accuracy, reliability,
and validity of workforce data; and deploy and collect necessary data and information. HRIS
strives to ensure the integrity and relevance of HR information, and works to implement
paperless processes. Whether it’s a data extract or report, we aim to deliver excellent customer support
and provide quality informational services in a timely fashion.
What We Do
Consult with campus partners to define business requirements of new integrated data
solutions and maintain and enhance existing solutions
Support the automated systems that support our HR programs and processes, including
PeopleSoft and Taleo hiring systems
Develop and maintain employee data queries and reports
Provide information and statistical data to internal and external customers. To request
employee data use the form located on the Human Resources Information Systems (HRIS) page.
Serve as HR data steward, maintain data integrity and establish guidelines for accessing
data in compliance with Towson's Data Governance guidelines.
Towson University is anequal opportunity employer and has a strong institutional commitment to diversity. Women, minorities,
persons with disabilities, and veterans are encouraged to apply.
You can find bothMaryland Labor Law Posters (PDF) andFederal Labor Law Posters (PDF) posted throughout the campus in: the Administration Building, Enrollment Services,
the Child Care Center, Cook Library, the University Union, 401 Washington Avenue,
and the Institute for Well-Being. Posters are also located at TU in Northeastern Maryland.
