Office of Human Resources

“We recruit, hire, train and support the region’s best and brightest faculty and staff.”

The Office of Human Resources (OHR) offers current employees, retirees, and prospective employees quality human resource services.

People meeting

Photo of Steve Jones
Steve Jones, AVP of HR

Office of Human Resources realigns for improved Customer Service.

OHR Organizational Chart


Message from THE AVP

November 2018


Since joining TU almost a year ago, I have had many candid discussions with faculty, staff and key decision makers about the services and support the Office of Human Resources (OHR) provides to the campus, how we can improve our services and support and how we can deliver them with more insight and efficiency.

As a result of those discussions and giving consideration to “best practices” for HR departments throughout higher education, we are changing and improving how we operate and support faculty and staff across the University.

I am pleased to announce that the Office of Human Resources is changing the way we do business. The biggest change in the realignment of our organization structure is the creation of four (4) new positions referred to as HR partners. These positions will become a single point of contact (an HR partner) for each department that should result in better availability, accessibility and response from the OHR.

The partner will function as a consultative resource to faculty and staff providing guidance and support for HR issues/challenges which will also ensure more consistency across the University.

In addition to establishing the HR partner role, we also made the following changes;

  • Established a Customer Service group who will handle walk-in traffic and phone inquiries to give quicker responses on routine, straight forward items and issues.
  • Realigned functions that work closely together including;
    • Relocating our benefits support staff to the main HR office in Admin 101
    • Physically grouping business units together to provide more consistent and collaborative outcomes including establishing the following:
      • A Total Rewards unit that includes pay, classification, benefits, recognition and reward programs.
      • A Talent Management unit that includes staffing/hiring, training and development, organization development and HR operations
      • An HR Policy and Faculty/Staff Relations unit that includes employee/labor relations, and HR policies and compliance
      • A Human Resource Information System unit that will focus on HR systems, technology and data/metric generation
    • Physically redesigned our reception area to be more open and inviting

At the start of the year we invite you to join us for an OHR Open House where you can meet your HR team in person, tour our redesigned offices and find out how we can best support your HR needs. You will receive more information in the coming weeks about our date and time for the Open House.

Thanks to everyone who has shared feedback and guided us through this realignment. If you have any questions, don’t hesitate to contact us.

Steve Jones
AVP of Human Resources

Meet the Partners

Photo of Jen Stano

Jen Stano, Sr. HR Partner

Jen's Bio

Academic Affairs
College of Education
College of Health Professionals
Fisher College of Math and Science

Esty Goodman, HR Partner

Esty's Bio

Academic Affairs
College of Business & Economics
College of Liberal Arts
College of Fine Arts & Communication
Cook Library


Photo of Robbi Hairston Flood

Robbi Hairston-Flood, HR Partner

Robbi's Bio

Administration & Finance
Marketing & Communications
Office of General Counsel
Office of Inclusion and Institutional Equity (OIIE)
University Advancement

Photo of Tara Richards

Tara Richards, HR Partner

Tara's Bio

Provost's Office
Sponsored Programs and Research (SPAR)
Student Affairs


General Information

Customer Service

For straightforward or routine HR questions and concerns, including general information on deadlines, benefits, and training, as well as help locating forms, please reach out to our Customer Service group at x4-2162.


People reviewing documents

Total Rewards

Pay and Classification
Recognition and Reward Programs


People welcoming

Talent Management

Staffing/ Hiring
Training and Development
Organization Development
HR Operations


Happy employee

HR Policy and Faculty/Staff Relations

Employee/Labor Relations
HR Policy
Leave and Compliance



Human Resource Information System

HR Systems
Technology and Data/Metric Generation


EEO Statement 

Towson University is an equal opportunity/affirmative action employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply.

Commitment to Diversity

Learn more about Towson University's commitment to diversity.

Labor Law Posters 

Both Maryland and Federal labor law posters can be found here in addition to the following locations on campus:

  • Administration Building - 1st Floor
  • Enrollment Services - 2nd Floor
  • University Child Care Center - 1st Floor
  • Cook Library - 5th Floor
  • University Union - 2nd Floor
  • 7400 York Road - 1st Floor
  • Institute for Well-Being (IWB) at Olympic Place - 4th Floor
  • TU in Northeastern Maryland (TUNE) - Main Lobby

Contact Information

Office of Human Resources

Administration Building
Room 101
Monday - Friday
8:00 a.m. - 5:00 p.m.