The Office of Human Resources (OHR) offers current employees, prospective employees
and retirees quality human resource services.
CUSTOMER SERVICE
Need an Answer?
We've answered the most frequently asked HR questions on our Customer Service page. For fast responses to other routine questions and concerns, including deadlines,
forms, benefits, and training, email usor call 410-704-2162.
HR Partners
HR partners provide departments with a single point of contact for HR needs. Partners offer
guidance and support on policy administration and interpretation, job performance
concerns, individual issues about pay and benefits, retention analysis and more. Their
depth of experience makes them useful and consistent experts on a range of HR matters.
Learn more about how the strategic insights they provide, and how to contact your
HR Partner.
Supervisor Toolkit
The Supervisor Toolkit is a set of information, materials, checklists, templates and tips that support supervisors
in managing their direct reports.
Total Rewards
At Towson University we know that rewards matter when choosing an employer. The Total
Rewards unit manages programs to provide competitive pay and an industry-leading benefits
package to help you maintain your health, attain financial security now and in retirement,
and achieve the right work/life balance. The unit also manages TU’s recognition and
rewards programs.
The Talent Management unit integrates the HR functions of talent planning, acquisition, onboarding, performance,
learning and succession planning into an interconnected whole. It provides the structure and tools necessary to recruit, hire, develop and retain
Towson University’s highly qualified and diverse workforce.
Within the talent management continuum, HR and the manager work together to guide
the employee experience, through every phase of employment — from hire to retirement
or transition. The manager delivers guidance through frequent feedback, professional
and career development and engagement activities, all of which are aligned with the
organization’s short- and long-term goals.
The HR Policy and Faculty/Staff Relations unit advises on and interprets university
policies, procedures, regulations, labor contracts and state and federal laws for
managers and individual faculty/staff members.
The team also promotes effective communications between managers and faculty and staff
members. They offer formal and informal consultation on conflict resolution, and guide supervisors,
managers and administrators in addressing workplace issues to facilitate positive
and productive working relationships.
The primary functions are:
Compliance: Development, interpretation, and revision of policies and procedures in
accordance with state/USM regulations and relevant employment law
Consultation about corrective actions and other employment-based instruments
Administration of grievance, workplace complaint and dispute resolution processes
Management of leave and related programs
Facilitation of ADA reasonable accommodation requests for faculty and staff
Human Resources Information Systems (HRIS)
The major objective of HRIS is to increase HR's capacity to leverage and assimilate
new and emerging technologies; streamline workflows; maximize the accuracy, reliability,
and validity of workforce data; and deploy and collect necessary data and information. HRIS
strives to ensure the integrity and relevance of HR information, and works to implement
paperless processes. Whether it’s a data extract or report, we aim to deliver excellent customer support
and provide quality informational services in a timely fashion.
What We Do
Consult with campus partners to define business requirements of new integrated data
solutions and maintain and enhance existing solutions
Support the automated systems that support our HR programs and processes, including
PeopleSoft and Taleo hiring systems
Develop and maintain employee data queries and reports
Provide information and statistical data to internal and external customers
Serve as HR data steward, maintain data integrity and establish guidelines for accessing
data in compliance with Towson's Data Governance guidelines.
Towson University is anequal opportunity/affirmative action employer and has a strong institutional commitment to diversity.
Women, minorities, persons with disabilities, and veterans are encouraged to apply.
You can find bothMaryland Labor Law Posters (PDF) andFederal Labor Law Posters (PDF) posted throughout the campus in: the Administration Building, Enrollment Services,
the Child Care Center, Cook Library, the University Union, 401 Washington Avenue,
and the Institute for Well-Being. Posters are also located at TU in Northeastern Maryland.
