Towson University works closely with Cisco Communications and other third-party service vendors to provide service for office phones, data lines and audiovisual applications throughout campus.
Towson University works closely with Cisco Communications and other third-party service vendors to provide service for office phones, data lines and audiovisual applications throughout campus.
The Towson University Telecommunication department works closely with Network Engineering to provide data, voice and video throughout the campus community. The main service roles and responsibilities of this department include but are not limited to:
See the university's Telecommunications Guidelines.
If you are in need of new lines of voice, data or video service, please contact the OTS Faculty/Staff Help Center at 410-704-5151 or email phones AT_TOWSON.
Level 3 Communications, Inc. supplies the campus with local and long distance calling services.
For help with basic office phone setup, operation or troubleshooting, see the Cisco IP phones quick start guide or search related TechHelp Knowledge base articles. If you still need of support, please contact the OTS Faculty/Staff Help Center at 410-704-5151 or email phones AT_TOWSON.
It's the department’s telephone coordinator's responsibility to update the telephone directory with the most recent information. Here's how to manage the Telephone Directory .
Unsure of your department's Telephone Coordinator? Contact the OTS Telecom Help Center at 410-704-5151 or phones AT_TOWSON for assistance.
To ensure campus communication can function efficiently and properly, OTS is unable to block telemarketer numbers.
It's common for telemarketers to “spoof” their telephone number. This means the number you see is usually not their real number, it’s a fake one chosen at random, and that can be changed often to work around blocks. These are the challenges posed by blocking a phone number:
There is no way to eliminate all telemarketing calls, but here’s what you can do to help reduce them:
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