The Office of Technology Services (OTS) maintains free computing and email accounts, known as NetIDs, for all current students. OTS helps students gain access to the services provided by those accounts, and offers support via email, phone, in-person assistance, self-help documentation and self-help tools.
Student NetIDs & Email
NetIDs
What is a NetID?
A "NetID" is the core computing account assigned to each student at Towson University. It consists of a username, email address, a password, and a set of computing services to which the NetID provides access including email, online file storage, web publishing, chat, video conferencing, wireless access services and access to lab and library computers.
NetID activation and management
Your NetID is automatically created if you are an admitted student or an English Language Center student, but you'll need to activate it. Use the NetID Management tools to activate a NetID for the first time, or manage an existing one. Follow university guidelines for responsible computing.
Password Management
Established passwords must be changed once per year, and must follow TU Password Guidelines. Password expiration warning notifications will be sent automatically through TU email in advance. Use the NetID Management tools to reset a forgotten or expired password. Never give out your NetID password to anyone - OTS staff will never need it!
Student email, calendar and file sharing services are moving from Webmail (Google G Suite) to Microsoft 365 (Outlook and OneDrive) by spring/summer 2023. Students can start using OneDrive now.
Learn more about the Student Move to Microsoft 365 project.
Changes coming to student email and file sharing
How to access your TU email
In partnership with Google, the university provides TU students with Google-hosted email accounts. Email is accessible once you have activated your NetID. Login at webmail.towson.edu, and enter your NetID and password.
Using a Non-TU Email Account
If you are using a non-Towson University email account, you could be missing assignments, time-sensitive financial aid information or other important campus correspondence. To ensure receipt of TU emails, automatically forward them to your preferred account. See student email resources on the OTS Webmail Powered By Google webpage.
Student Employees
Student employees might receive additional access for their employment and communication within their hiring department. Faculty/staff who employ student employees and need to request access to additional services should submit a TechHelp service request to OTS.
Students in the Former UB/TU MBA Program
- Students in the former UB/TU MBA program received NetIDs with fewer services than other regular TU students; the Towson University NetID is only used for logging into TU campus desktops and the TU secure wireless network.
- All other services, such as email, are provided by their University of Baltimore (UB) account.
NetIDs After Leaving the University
- After 18 months following graduation or enrollment eligibility, a student's NetID will automatically be disabled in and later purged from the system.
- One month prior to the NetID being disabled, an email will be automatically sent to the student which provides some basic information about downloading and archiving any remaining data in their account.
- When students stop enrolling in courses, the university recommends that they inform anyone sending email to their TU address to use a different, personal email address that will persist. Leaving TU? Create a Gmail account and take your email along (PDF).
- If the student returns to the university, they will be given the same NetID and email address.
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