Resources for using Apple products, including Mac computers and the iOS lineup of iPhone and iPad.


Connecting to TU resources: Network File shares and TU's Virtual Private Network.

Email and calendars: see how to setup Microsoft Outlook and on iOS mobile devices. Learn more about Microsoft 365. See steps for adding a maildrop.

Get set up with Wi-Fi, printing and web publishing.

Mac FAQs

Only if absolutely necessary and you have no alternatives. Running Windows on a Mac complicates your computing environment considerably and requires the purchase of VMWare Fusion.

Consider submitting a request for a free refurbished Windows computer through the EduCycle Computer Reconditioning Program. If your department has an instructional, research, or business need for installing Windows on a Mac, contact the OTS Faculty/Staff Help Center.

Mac and Microsoft Windows computers use different file systems. Successfully sharing files requires certain naming conventions.

The keychain is built into Macs and cannot be disabled. Setting Keychain passwords is not recommended on university-owned Macs, it creates issues because your NetID passwords change every 90 days. 

  1. Go to Mac menu, choose Force Quit
  2. Select the frozen application and click Force Quit
  3. Try holding down the Mac Command+period key
  4. If that fails, press the Command+Option+Escape keys. A dialog box should appear allowing you to select Force Quit
  5. If nothing happens, you will need hold the power button down until the Mac shuts down then restart it. This should only be done as a last resort.