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Facilities Management
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Get UpdatesFacilities Management
Facilities Management plans, designs, constructs, maintains and operates Towson University’s physical environment. Responsible for over 61 buildings, 329 acres, and six million square feet of space, the Facilities Management department plans, designs, constructs, maintains, and operates Towson University's physical environment. Our goal is to serve the diverse needs of the campus community, focusing on responsive and reliable customer service.
Our Facilities Management Department has six distinct areas:
Energy efficiency is essential. Explore our dashboards to see how we contribute to saving the planet, one building at a time.
Energy Dashboard Sustainabaility EffortsFrequently Asked Questions
What are the maintenance and repair servicess offered? What services will I be billed for?
While routine maintenance and repairs are provided free of charge, larger projects
and special cleaning may be billed to the department. For urgent concerns, call Work Control 24/7 at 410-704-2481.
| Service Description | Service Type | Charge | Ordering Process |
|---|---|---|---|
| Air conditioning | Maintenance | No | Complete a work order form |
| Bathroom repairs | Maintenance | No | Complete a work order form |
| Bookshelves – building/hanging | Alteration | Yes | Complete a work order form |
| Carpentry projects | Alteration | Yes | Complete a work order form |
| Carpet repairs | Maintenance | No | Complete a work order form |
| Carpet replacement/installation | Project | Yes | Complete a project request form |
| Ceiling repairs | Maintenance | No | Complete a work order form |
| Cleaning for an event | Event | Yes | Complete a work order form |
| Cleaning - rooms, bathrooms, floors, hallways, etc. | Housekeeping | No | Complete a work order form |
| Cleaning offices | Housekeeping | Depends | Complete a work order form |
| Door/Lock repairs | Maintenance | No | Complete a work order form |
| Electrical power installation/ add capacity | Alteration | Yes | Complete a work order form |
| Electrical power repairs | Maintenance | No | Complete a work order form |
| Elevator repairs | Maintenance | No | Complete a work order form |
| Emergency repairs | Complete a work order form | ||
| Floor repairs | Maintenance | No | Complete a work order form |
| Furniture repair | Departmental responsibility | ||
| Heat | Maintenance | No | Complete a work order form |
| Icy sidewalks | Maintenance | No | Complete a work order form |
| Key card for access system | Access | No | Contact building or key coordinator |
| Key Requests | Access | Yes | Contact key coordinator |
| Lighting repairs | Maintenance | No | Complete a work order form |
| Lock changes/rekey | Alteration | Yes | Contact key coordinator |
| Lock repairs | Maintenance | No | Complete a work order form |
| Lockouts | Access | No | Contact key coordinator |
| Moving furniture or materials | Alteration | Yes | Complete material management service request; visit Material Management website for more info. |
| Odors | Maintenance | No | Complete a work order form |
| Painting - offices | Alteration | Yes | Complete a work order form |
| Painting - public areas | Maintenance | No | Complete a work order form |
| Pest Control | Maintenance | No | Complete a work order form |
| Plumbing – new installation | Alteration | Yes | Complete a work order form |
| Plumbing – repairs | Maintenance | No | Complete a work order form |
| Recycling pickup | Housekeeping | No | Complete a work order form |
| Rent a car/van | Fleet | Yes | Visit Fleet Services website for more info. |
| Roofing repairs/leaks | Maintenance | No | Complete a work order form |
| Security alarm system repairs | Maintenance | Depends | Complete a work order form |
| Sidewalk repairs | Maintenance | No | Complete a work order form |
| Signage | Alteration | Yes | Complete a work order form |
| Snow or ice removal | Maintenance | No | Complete a work order form |
| Trash pickup or removal | Housekeeping | No | Complete a work order form |
| Wall changes – move, build, demolish | Project | Yes | Complete a project request form |
| Water fountain repairs | Maintenance | No | Complete a work order form |
| Window and glass repairs | Maintenance | No | Complete a work order form |
What maintenance services are considered routine?
- Window and glass repairs
- Water fountain repairs
- Trash pick up
- Snow removal
- Roof repairs
- Plumbing repairs
- Some housekeeping services
- Pest control
- Painting for public spaces
- Lock repairs
- Lighting repairs
- Carpet repairs
- Bathroom repairs
Can I rent a car through Towson?
To rent a university vehicle, you must have a valid driver’s license, be employed by Towson University, and travel fewer than 150 miles one-way or 300 miles round-trip from TU's campus. Cars, eight-passenger vans, and 10-passenger vans are available on a first-come, first-served basis.
Who is my building coordinator?
To find your building coordinator, please click here.
Who do I contact about office space?
All space requests must be submitted to Facilities Planning. Space requests must be submitted by the chairperson, dean, or director responsible for the program and must be signed by the appropriate dean and vice president, with justification for additional space and space changes, a description of any special needs, and the number of personnel requiring accommodations.
Who do I contact about an office move?
To request Moving Services, submit a Material Management Service Request (MMSR) via DocuSign. Please note that the MMSR requires that university property be identified by its property tag number. If a property tag number cannot be found upon inspection, a serial number will be required. All electronics have serial numbers. Most likely, a property without a tag or serial number will fall into the furniture category.
Contact Information
Facilities Management
Location
General Services
Hours
Monday - Friday
6:00 a.m. - 4:00 p.m.
6:00 a.m. - 4:00 p.m.
Phone
Email