To make social media accessible, try to use plain language and avoid acronyms whenever
possible. As a best practice, have your department’s contact information current and
easily available.
As social media platforms become more accessible, our best practices will be updated accordingly.
TU Social Media Policy
Social Media Platforms
Facebook
Images
Facebook allows users to provide a description of their photos using alternative text.
While Facebook has object recognition technology to automatically generate a description
of the photo, it is better to write Alt Text for photos.
To add the description before the post is published:
- Select the photo(s) for the post
- Click Edit Photo, then click Alt Text, the text automatically generated may show
- Click Override generated alt text to add your own Alt Text to the image
- Click Save
To add the description after the post has been published:
- Open the photo
- Click Options in the bottom right corner of the image, and select Change Alt Text
- Click Override generated alt text to add your own Alt Text to the image
- Click Save
For more information go to Facebook’s Help Page.
Video
Facebook videos (including Facebook Live) should be captioned. Fill out the Caption Request Form. For assistance, contact OIIE at ada AT_TOWSON or at 410-704-0203. Please submit requests for Facebook Live videos two weeks in
advance.
Text
When using text as a graphic, make sure the text has sufficient contrast with the
background.
NOTE: For more information on Facebook accessibility features and to stay updated,
visit the Accessibility Page on Facebook.
Twitter
Images
To add alternative text to images, go into settings and turn the alternative text
feature on.
Video
Creating captions for videos for Twitter is challenging. Captions must be made directly
in the video file. For questions, contact OIIE at ada AT_TOWSON or at 410-704-0203. NOTE: At this time, Live videos on Twitter cannot currently be
captioned.
Text
When you tweet a hyperlink, indicate if it links to audio, a picture or a video. Use
the following notifications [AUDIO], [PIC], or [VIDEO] whenever possible.
To minimize the number of characters in a hyperlink, use a URL shortener such as Bitly.
Put mentions (or tags) and hashtags at the end of your tweets.
Use upper-lower (camel case) for each word in a hashtag (e.g. #TowsonUniversity).
NOTE: For more information on Twitter accessibility, please visit the Twitter Help Center.
Instagram
Images
Instagram allows custom alternative text to be added when uploading a photo or after,
Instagram also uses object recognition technology to provide a description of a photo
but it is better to write and edit an Alt Text for posts. To add the description do the following:
- Edit the image, then tap next
- Tap Advanced Settings at the bottom of the screen
- Tap Write Alt Text and add your description.
For more information go to Instagram's Help Page.
Video
Creating captions for videos for Instagram is challenging. Captions must be made directly
in the video file. For assistance, contact OIIE by email at ada AT_TOWSON or at 410-704-0203.
Text
Put mentions (or tags) and hashtags at the end of your post.
Use upper-lower (camel case) for each word in a hashtag (e.g. #TowsonUniversity)
YouTube
Video
You have multiple options to caption your YouTube videos. For short videos, it’s
possible to automatically caption videos through the YouTube platform, but you will
need to review and correct the captions as needed. For detailed directions, see the
YouTube Help Document.
For longer videos, please fill out the Caption Request Form. For assistance, contact OIIE at ada AT_TOWSON or at 410-704-0203.
Text
Use the “Basic Info” section to describe the video in plain language.
Special considerations
- For departments that are using a social media management tool, please work closely
with your social media management tool vendor and the ADA Coordinator in OIIE for
accessibility best practices and updates.
- Remember to check your external links for accessibility.