Community Center Manager

Dear Candidate,

Thank you for your interest in the Community Center Manager position with the Department of Housing & Residence Life!

The Community Center plays a critical role in fulfilling Housing & Residence Life's mission to provide top quality customer service and to ensure the safety and security of our residential students. Community Center Managers are essential to the overall operations of our residence halls. Community Center Managers also provide ongoing support and training for our Community Center Assistants. For detailed job responsibilities and requirements, please view the job description below.

Feel free to contact us at, or your supervisor if you have any questions or need further information. We look forward to reviewing your application!

On behalf of the Student Staff Committee, thank you for your interest in this position.

Best of luck in the selection process!

Position Information

Qualifications to Apply:

  • Must have a minimum 2.5 cumulative GPA.
  • Must be in your second semester as a Community Center Assistant at time of applying for position
  • Must be a residential student living in either university housing, Harris Hall/Tubman Houses or Millennium Hall for 2022 – 2023 (Housing deposit must be paid)
  • Must not be on student conduct probation
  • May not be a Resident Assistant for 2022 – 2023 academic year
  • This position is eligible for work study

Community Center Manager Responsibilities

The functions of a CCM are made up of three components: leadership and supervision, community development and engagement, and administration.

Leadership and Supervision

  • Evaluating and selecting CCAs with guidance from RLC
  • Holding CCAs accountable for performance
  • Developing CC staff and bridge relationship with Resident Assistant (RA) Staff
  • Fostering relationships with each CCA through one-on-one meetings separate from evaluations (one per semester)
  • Facilitating monthly CC staff meetings
  • Liaising with RA staff by attending staff meetings at the discretion of the RLC
  • Attending biweekly one-on-one meeting with Residence Life Coordinator for continuous development in position and performance feedback
  • Presenting during trainings for CCAs and CCMs (as assigned)
  • Assisting Housing & Residence Life in furthering the CC program and representing their staff views (meeting attendance strongly encouraged)

Community Development and Engagement

  • Customer Service and resident interactions
  • Appearance of CC desk
  • CC desk operations
  • Role modeling positive leadership development to both staff and residents
  • Serve as Community Center Assistant on duty (work one weekly shift minimum)
  • Liaison with Building Council to maintain connection with CC and CC Staff (strongly encouraged)
  • Share ongoing issues and needs
  • Oversee implementation of any programs involving CC
  • Network with area CCMs to develop area consistency and community


  • Create any necessary procedures to meet needs unique to residence hall
  • Facilitate the opening (August) and closing (May) of the Community Center including resident move-in and move-out
  • Train RA staff on Community Center operations as directed by RLC
  • Hold office hours at the Community Center to maintain strong presence
  • Monitor the completion of logs and forms (spare keys, student information cards, sticker logs, etc.)
  • Manage Community Center supplies and coordinate any restocking
  • Assist in training the incoming CCM

Additional Responsibilities

Other duties as assigned by supervisor

How To Apply

  1. Click 'Apply Here' below
  2. Login to the Student Housing Gateway
  3. Under Student Employment Opportunities, click on 'Community Center Manager Application'

Apply for the Community Center Manager position.

Apply Here

“ The Community Center Manager position has been a great opportunity in helping develop my professional leadership skills. I have learned how to build interpersonal relationships with each Community Center Assistant while maintaining a strong team dynamic. ”

Talisa Thomas


Department of Housing & Residence Life

Marshall Hall Suite 50
8000 York Road
Towson, MD 21252-0001
Monday - Friday
8 a.m. - 5 p.m.