Is your NetID locked out?
Your NetID will be temporarily locked after multiple bad password attempts within a short period of time. The OTS Help Center can assist in investigating the source of NetID lockouts.
These self-help tools allow for management of your NetID, as well as a few other NetID services.
Activate a new NetID (first time users only).
Manage an existing NetID profile or faculty/staff Duo devices.
Change a password before it expires. Reset a forgotten or expired password with a one-time passcode or reset a password with existing security questions.
Retrieve a forgotten NetID username.
Access these how-to articles and other technology self-help resources in the TechHelp Knowledge Base. Some articles require a TU login to view.
Walk through how to activate a new NetID and see steps to set up security questions and recovery info (first time). Learn how to change display name or update security questions.
Learn how to reset a forgotten or expired password with a one-time passcode or how to reset a forgotten or expired password with existing security questions. See how to change a password before it expires.
For Server Admin NetID holders and campus IT staff: