OTS Student Computing Services (SCS) is always on the lookout for student applicants
with a positive attitude, excellent communication skills and a willingness to learn.
OTS Student Computing Services (SCS) is largely staffed by students and always on the lookout for those interested
in helping others understand and apply the university's technology resources. Our
entry-level student positions include:
SCS Support Desk Associate
SCS Multimedia Support Specialist
These positions emphasize customer service and do not necessarily require advanced
computing skills. Applicants need only possess a positive attitude, excellent communication
skills and a willingness to learn.
Working at SCS
Experience with SCS looks great on a resume and can demonstrate your helpful nature
and proficiency with technology to potential employers.
answering questions and demonstrating operations in the computer labs
solving students' laptop and mobile device problems at the Service Desks
responding to email inquiries concerning log-in problems
answering SCS telephones and assisting callers
performing routine maintenance on SCS computers
troubleshooting and maintaining wēpa printing kiosks across campus
helping students reserve equipment and studio time
helping students print posters and 3D objects
monitoring virtual reality activities to ensure client safety
Applying to SCS
SCS employs 30-35 students every term.
We encourage applications year round, but we do most of our hiring in January and
August. If there are no positions available at the time you apply, we will hold your
application—unless you request otherwise—and contact you when an opportunity does
Before applying for a position with SCS, please review the following:
Application Processing When SCS receives an application, we verify its completeness. If positions are available,
we screen the applicants and invite those best qualified to submit a resume through
the Application for Student Employment PDF, which can be found on the Career Center's Get a Job web page.
Interview Selection After reviewing the resumes and applications, we select students to interview.
Interview We will begin your interview by describing briefly the kind of work you will be doing
and what we see as the most challenging and rewarding aspects of that work. Next,
we will ask you to answer several verbal and written questions to evaluate how well
you fit the available positions. Then, we will answer your questions about the job.
Notification Within five business days (usually sooner), we will review your application and interview
results and send email notification regarding our decision. Whether or not we offer
a position, you will receive notification. If we offer a position, we ask that you
accept or decline within three business days.
Paperwork Once you accept a job with SCS, we will schedule a brief meeting with you to explain
the student employment clearance process and provide you with the necessary forms
and instructions to officially "join the ranks." At this time, we will also orient
you to the SCS work environment.
Training We will conduct a training session in late August, during which you will meet other
staff and receive classroom instruction on basic SCS operations. However, most of
your training will be completed on-the-job through the guidance of seasoned staff
and student managers.