Student Computing Services

Student Computing Services (SCS) in the Office of Technology Services provides valuable technology resources for students of all majors and experience levels.

Limited Services for Summer 2020

Some on-site services like SCS’ equipment, studios, 3D printing, large format printing, and VR events are currently unavailable because TU has moved to distance learning and remote office operations during the coronavirus pandemic.

Although you can't visit us in person, technical support is still available during normal business hours by chat, email, phone, text message and TechHelp. Learn more about SCS’ Support & Self-help Resources.

Student working a computer in the SCS Lab

OTS Student Computing Services (SCS) is the university’s chief student technology support group. Our accommodating hours and convenient locations underscore the OTS commitment to quality service. Our knowledgeable and friendly student staff stand ready to assist in person, by email, by chat, by text, through TechHelp or over the phone with any of our five integrated service areas.

Service Desk

The SCS Service Desk provides technical support to students experiencing login, laptop and mobile device problems. We also offer advice on how to best accomplish computing tasks. 

Modes of support

  • Chat: Click Chat... in the lower right corner of any SCS webpage
  • Email:
  • Text Messaging: 410-324-7271
  • TechHelp: submit a service request
  • Phone: 410-704-5151
  • In-person service is temporarily unavailable

Computer Labs

The SCS Computer Labs provide up-to-date Windows and Macintosh hardware and software applications on a walk-in basis. These elbow-friendly work spaces are available to all students, regardless of major. Each lab also hosts a wēpa cloud-based printing kiosk and a Service Desk for assistance.

ResNet Support

SCS ResNet Support provides network connection support to resident students for computing and television access. Professional service calls are dispatched to student rooms when problems cannot be resolved remotely.

Multimedia Equipment and Support

SCS Multimedia Support Services manages the SCS studios, multimedia equipment loansposter printing, 3D printing, Power Stations for high-performance applications, and consulting on basic media production. Multimedia Support Services are available at our Cook 35 location only.

Studios

The three SCS Studios offer hardware, software and work spaces well suited to video and audio production for interested students from all disciplines, not just those focused on media production. With tools ranging from consumer-level to professional and assistance available by appointment, the studios are a great place for students to learn, develop production skills, practice presentations, and enhance their academic work with multimedia products.  

 

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