Student Computing Services (SCS) in the Office of Technology Services provides valuable
technology resources for students of all majors and experience levels.
Limited Services for Summer 2020
Some on-site services like SCS’ equipment, studios, 3D printing, large format printing,
and VR events are currently unavailable because TU has moved to distance learning
and remote office operations during the coronavirus pandemic.
Although you can't visit us in person, technical support is still available during
normal business hours by chat, email, phone, text message and TechHelp. Learn more
about SCS’ Support & Self-help Resources.
OTS Student Computing Services (SCS) is the university’s chief student technology
support group. Our accommodating hours and convenient locations underscore the OTS commitment to quality service. Our knowledgeable and friendly
student staff stand ready to assist in person, by email, by chat, by text, through
TechHelp or over the phone with any of our five integrated service areas.
Service Desk
The SCS Service Desk provides technical support to students experiencing login, laptop
and mobile device problems. We also offer advice on how to best accomplish computing
tasks.
Modes of support
Chat: Click Chat... in the lower right corner of any SCS webpage
The SCS Computer Labs provide up-to-date Windows and Macintosh hardware and software
applications on a walk-in basis. These elbow-friendly work spaces are available to
all students, regardless of major. Each lab also hosts a wēpa cloud-based printing kiosk and a Service Desk for assistance.
ResNet Support
SCS ResNet Support provides network connection support to resident students for computing and television
access. Professional service calls are dispatched to student rooms when problems cannot
be resolved remotely.
The three SCS Studios offer hardware, software and work spaces well suited to video and audio production
for interested students from all disciplines, not just those focused on media production.
With tools ranging from consumer-level to professional and assistance available by
appointment, the studios are a great place for students to learn, develop production
skills, practice presentations, and enhance their academic work with multimedia products.
