Student Computing Services

Student Computing Services (SCS) in the Office of Technology Services provides valuable technology resources for students of all majors and experience levels.

Having problems with your Wi-Fi?

Let us help! Visit Internet Troubleshooting to try the fast fixes or submit a quick Wi-Fi report. OTS Student Computing Services is standing by to assist you via the modes of support listed below.

 

 

Student working a computer in the SCS Lab

OTS Student Computing Services (SCS) is the university’s chief student technology support group. Our accommodating hours and modes of support underscore the OTS commitment to quality service. Our knowledgeable and friendly student staff stand ready to assist with any of our five integrated service areas.

Service Desk

The SCS Service Desk provides technical support to students experiencing login, laptop and mobile device problems. We also offer advice on how to best accomplish computing tasks. 

Modes of Support

  • Chat: Click Chat... in the lower right corner of any SCS webpage
  • Phone: 410-704-5151
  • Email:
  • Text Messaging: 410-324-7271
  • TechHelp: submit a service request
  • In-person: Academic Commons, Cook Library Main Floor; Towson Run 123 (Hours)

Computer Lab

The SCS Computer Lab provides up-to-date Windows and Macintosh hardware and software applications on a walk-in basis. These elbow-friendly work spaces are available to all students, regardless of major. 

ResNet Support

SCS ResNet Support provides network connection support to resident students for computing and television access. Professional service calls are dispatched to student rooms when problems cannot be resolved remotely.

Multimedia Equipment & Support

The OTS Multimedia Lab manages three studios, multimedia equipment loansposter printing, 3D printing, Power Stations for high-performance applications, and consulting on basic media production.

Studios

The three OTS Studios offer hardware, software and work spaces well suited to video and audio production for interested students from all disciplines, not just those focused on media production. With tools ranging from consumer-level to professional and assistance available , the studios are a great place for students to learn, develop production skills, practice presentations, and enhance their academic work with multimedia products.  

 

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