Student Computing Services

Student Computing Services (SCS) in the Office of Technology Services provides valuable technology resources for students of all majors and experience levels. SCS includes Service Desks, Computer Labs, ResNet Support, Multimedia Support and Studios. 

OTS Student Computing Services (SCS) is the university’s chief student technology support group. Our accommodating hours and convenient locations underscore the OTS commitment to quality. Our knowledgeable and friendly student staff stand ready to assist in person, by email, by chat, by text, through TechHelp or over the phone with any of our five integrated service areas:

Service Desk

The SCS Service Desk provides technical support to students experiencing login, laptop and mobile device problems. We also offer advice on how to best accomplish computing tasks. 

Modes of support

  • Phone: 410-704-5151
  • Email:
  • Chat: Click Chat... in the lower right corner of any SCS webpage
  • Text Messaging: 410-324-7271
  • TechHelp: submit a service request
  • In-person: Cook 35 & Towson Run 123. See hours.

Computer Labs

The SCS Computer Labs provide up-to-date Windows and Macintosh hardware and software applications on a walk-in basis. These elbow-friendly work spaces are available to all students, regardless of major. Each lab also hosts a wēpa cloud-based printing kiosk and a Service Desk for assistance.

ResNet Support

SCS ResNet Support provides network connection support to resident students for computing and television access. Professional service calls are dispatched to student rooms when problems cannot be resolved remotely.

Multimedia Support

SCS Multimedia Support Services manages the SCS Studios, Gear2Go and Gear4Here equipment loans, and consulting on basic media production and poster printing. Equipment loans are available only at our Cook and TUNE locations. Studios and poster printing are available only at our Cook location. 

Studios

The three SCS Studios offer hardware, software and work spaces well suited to video and audio production for interested students from all disciplines, not just those focused on media production. With tools ranging from consumer-level to professional and assistance available by appointment, the studios are a great place for students to learn, develop production skills, practice presentations and enhance their academic work with multimedia products.  

Need to use a campus computer?

Available Computers

Get the TU Mobile App and click on Labs to see available computers at all three SCS locations. If you are on campus, check current availability on the digital sign in the lobbies of Cook Library, Towson Run or TUNE.

 

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