Student Computing Services (SCS) in the Office of Technology Services provides valuable technology resources for students of all majors and experience levels.
Some on-site services might be unavailable or require an appointment due to current safety measures.
Technical support is still available during normal business hours by chat, email, phone, text, and TechHelp. Contact us at 410-704-5151 to see if appointments are available. Learn more about SCS’ Support & Self-help Resources.
OTS Student Computing Services (SCS) is the university’s chief student technology support group. Our accommodating hours and modes of support underscore the OTS commitment to quality service. Our knowledgeable and friendly student staff stand ready to assist with any of our five integrated service areas.
The SCS Service Desk provides technical support to students experiencing login, laptop and mobile device problems. We also offer advice on how to best accomplish computing tasks.
The SCS Computer Lab provides up-to-date Windows and Macintosh hardware and software applications on a walk-in basis. These elbow-friendly work spaces are available to all students, regardless of major. The lab also includes a wēpa cloud-based printing kiosk and a Service Desk for assistance.
SCS ResNet Support provides network connection support to resident students for computing and television access. Professional service calls are dispatched to student rooms when problems cannot be resolved remotely.
SCS Multimedia Support Services manages the SCS studios, multimedia equipment loans, poster printing, 3D printing, Power Stations for high-performance applications, and consulting on basic media production.
The two SCS Studios offer hardware, software and work spaces well suited to video and audio production for interested students from all disciplines, not just those focused on media production. With tools ranging from consumer-level to professional and assistance available by appointment, the studios are a great place for students to learn, develop production skills, practice presentations, and enhance their academic work with multimedia products.
Studio C (CK 36) is being used for equipment staging and sanitization and will not be available during the fall 2020 semester.