Webex Meetings

Important Notice

Please note: This service is cloud hosted and updates are not controlled by Towson University. Towson University documentation for the service is reviewed quarterly to bring it into alignment with the most recent version of the service or software.   

Webex Meetings is available to faculty, staff and students

Faculty and staff can use Webex Meetings to collaborate with colleagues, conduct interviews, meet online, record a meeting and much more using either the telephone or VoIP for audio and video. Students can use Webex Meetings to collaborate on group projects using VoIP and video.

Activation and Login

Before using Webex Meetings as a host, you must activate your account (this only needs to be done once). After activation, log directly into Webex, by clicking on the link below or typing the URL directly into your favorite browser, to set up a meeting. 

Webex Meetings login: https://towson.webex.com

Technical Requirements

In order to participate in a Webex meeting using VOIP, participants are required to acquire headsets with microphones. Though participants may use web cameras, they are not a requirement. Standard headsets and webcams work with Webex Meetings.

Computer Access

Students who do not have access to a computer and need to attend a Webex Meeting  have the following options:

The Media Resources Service Lab

The Media Resources Service Lab is located in Room 202 of the Cook Library. It is equipped with 17 computers and is open during regular library hours. Headsets (which have been tested and are known to be in good working condition) are available for checkout.

Student Computing Services Computer Lab (SCS)

The SCS Computer Lab is located in Cook 35 and has one of the largest collections of PCs available to TU students. It operates seven days a week during regular terms. Please bring your own headsets when using the SCS lab.

The SCS Studio

The SCS Studio is located in Room 36 in the Cook Library and is adjacent to the SCS Computer Lab. The studio is equipped with two computers. You must reserve this lab in advance for your Webex Meeting session. Please bring your own headsets when using the SCS Studio.

Self-Help Resources

Webex Meetings: Quick Reference Guide for Faculty/Staff (PDF)
This quick reference guide is designed to step you through the critical steps needed to use Webex Meetings. Topics included are: Activation and Log In, Scheduling a Session, The User Interface and Sharing and Support.

Webex Meetings: Reference Guide (PDF)
This reference manual is your complete guide to all things Webex Meetings. You will learn how to activate your account, use your Personal Meeting room, schedule a Webex Meeting, share content, use the desktop app, record a session and more.

Webex Meetings: Converting .arf to .mp4 (PDF)
This self-help document will walk you through how to install the Webex ARF player, download a recording and convert the file to a .mp4 file.

Webex Meetings: Using Webex for Conference Calls (PDF)
Webex Meetings can be used to facilitate your needs when conducting a conference call. When using the Personal Conference feature, you do not need to begin an online portion of a meeting. This option provides a seamless way to communicate via the phone.

Webex Meetings: Personal Meeting Rooms (VIDEO)
Personal Meeting Rooms are available to anyone who has a Webex Meeting host account. This video will explain how to use Webex Personal Meeting Rooms and their various features.

Webex Meetings: Managing Personal Meeting Rooms (VIDEO)
Once your meeting room is setup, you will need to manage it. This video will explain how to manage Webex Personal Meeting Rooms.

Webex Meetings: Session Captioning Alternatives (PDF)
This self-help document will provide options to add closed captioning after a session is recorded or during a session.

Webex Meetings: Installing the Webex Meeting Client Off-Campus (LINK)
Before you can use Webex Meetings from off-campus, you must download the Webex Meeting Client. Click on the test meeting link below to verify that the driver is installed on your computer. www.webex.com/lp/jointest

Webex Meeting Support

If you experience problems during your meeting call the Webex 24/7 helpdesk:
Phone: 1-866-229-3239 (U.S. and Canada Toll-Free) or 1-408-435-7088 (International Toll).

Please contact OTS Training (webex@towson.edu or 410-704-3768) if you have questions or would like training.