Student Laptop Services

OTS Technology Support Desk assists students with their laptop troubleshooting and repair.

Staff person providing laptop assistance to a student at the Technology Support Desk Service Desk

Services for Laptops

Students experiencing laptop problems can contact the OTS Technology Support Desk. 

Services include:

  • software support
  • malware removal
  • diagnosis of hardware issues

Windows Laptop Service

Consult with the Tech Support Desk for assistance with all Windows laptops.

Mac Laptops

Options for students needing help with a Mac laptop include contacting Micro Center in Parkville or the Apple Store in the Columbia Mall.

Purchasing a New Laptop

What Should I Buy?

See OTS' Buying a Personal Computer webpage for recommended specs. Options can be researched in buying guides, like PC Magazine and Consumer Reports. 

Dell Laptops

Information on academic discounts for personal Dell purchases can be found on the Buying a Personal Computer webpage.

Mac Laptops

Towson University has negotiated a discount purchase agreement with the Apple Store for Education to provide students with choices of laptop platforms.