Blackboard is TU's method of delivering fully online, hybrid and web-supported classes. 

Students: make sure you know how to do these things in Blackboard!

Do you know how to complete a test, submit an assignment and check your grade in Blackboard? If not, we can show you!

Blackboard Learn Ultra, also known as "Blackboard Ultra," is the current interface/experience and it's automatically updated monthly through our Software-as-a-Service (SaaS) deployment. This means you’ll always have the latest version of Blackboard and immediate system patches without major service interruptions. Learn about the move to Ultra project.

This service and vendor documentation are cloud hosted. Updates are not controlled by Towson University.  

Get started

Faculty should review the Blackboard Procedures and Guidelines (PDF).  Students, faculty and staff should check browser settings to confirm compatibility, then log into Blackboard using your TU NetID and password. 


Hours of operation

Spring 2024

Jan. 29 - May 21

  • Monday - Thursday: 9 a.m. - 6 p.m.
  • Friday: 9 a.m. - 4 p.m.
  • Saturday & Sunday: closed

Summer 2024

May 22 - AUG. 23

  • Monday - Thursday: 9 a.m. - 4 p.m.
  • Friday: 9 a.m. - 3 p.m.
  • Saturday & Sunday: closed

Blackboard support services follows planned and unplanned university closures. If TU closes due to inclement weather, Blackboard support will close as well. 

Check realtime Blackboard outage info on OTS Alerts. See monthly update info on the Blackboard System Status page. 

The Blackboard team has created and compiled documentation for using Blackboard at TU. You can access these customized resources in the TechHelp Knowledge Base.

Student Resources Faculty Resources


Speak with a TU Blackboard team member during hours of operation: call 410-704-5151. Note: During high volume times (beginning and end of the semester) there may be longer wait times.


Log into TechHelp and select the Blackboard Request type to submit a Blackboard issue or training question. You will receive a response within 24 business hours (potentially 48 during high volume times).


Get a quick response from a Blackboard staff member during our business hours. Click the Chat with OTS Blackboard Support button at the bottom of the screen to start a chat.


Book an appointment through the TU Online Reservation System. Set up a time (9 a.m. - 3p.m.) to speak with a dedicated TU Blackboard Administrator to get answers to a particular issue or training question.


Request a customized Blackboard workshop for your department.