Blackboard

Blackboard is TU's method of delivering Fully Online, Hybrid and Web Supported Classes. Instructors can use a few or as many of the tools available within the Blackboard environment as needed.

Support

PHONE SUPPORT

Speak with a TU Blackboard team member during hours of operation:

  • Faculty/Staff call 410-704-5151, option 2, then 4
  • Students call 410-704-5151, option 1, then 5

Note: Blackboard Support services observe university planned and unplanned closures. During high volume times (beginning and end of the semester) there may be longer wait times.

HOURS OF OPERATION: Summer 2019

May 22 - August 23 

  • Monday - Thursday: 8:00 a.m. - 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday & Sunday: Closed

HOURS OF OPERATION: fall 2019

August 26 - december 17

  • Monday - Thursday: 8:00 a.m. - 10:00 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday & Sunday: Noon - 5:00 p.m.

exceptions

  • September 2: Closed
  • Novermber 27 - December 1: Closed
  • December 18 - January 1: Closed

TECHHELP

Log into TechHelp and select the Blackboard Request type to submit a Blackboard issue or training question. You will receive a response within 24 business hours (potentially 48 during high volume times).

SCHEDULED SUPPORT

Book an appointment through the TU Online Reservation System. Set up a time (9 a.m. - 5p.m.) to speak with a dedicated TU Blackboard Administrator to get answers to a particular issue or training question.

Workshops

Request a customized Blackboard workshop for your department.

Self-Help Documentation and Videos

Access documentation specifically created for TU faculty and students.

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