Contact Information
Assistant Director

Suite 202
Monday - Thurs, 8:30am-5pm
Friday, 8am-4pm
Students may contact the Assistant Director, Jaclyn Coates, directly to make an appointment for career support, library services, research and writing assistance, academic coaching, and more.

Students may contact Jaclyn directly to schedule an appointment for writing support. From brainstorming to polishing the final draft, we will assist at any stage in the writing process. Whether you are working on a PowerPoint presentation, a resume, a term paper, or applying to graduate school, we are happy to help with any type of writing project.
During the fall and spring terms, TUNE's peer writing tutor holds regular office hours each week. It is a drop-in format, so feel welcome to drop by any time. If you are not available during the tutor's scheduled hours, send an email to schedule another meeting time or to receive support asynchronously via email. The Fall 2026 writing tutor, Hope Goedeke, has office hours on Mondays 3:30pm-5:30pm and Tuesdays 3:00pm-5:00pm in Room 340 (third floor). Email the writing tutor at hgoedek2 AT_STUDENTS_TOWSON.
Students may contact the contact Jaclyn for assistance navigating Cook Library's abundant resources. For additional details about the library services offered at the TU in Northeastern Maryland location, please visit For TU in Northeastern Maryland Students on the Albert S. Cook Library website. All students have access to a subject librarian for their major. To find this resource, as well as other library services, visit Cook Library's subject guides.
The TUNE library suite in 202 contains a small reference collection including useful writing guides, APA manuals, and other major-specific reference items. These materials are for in-building use only and cannot be taken home.
Students, faculty, and staff may order books and other print materials to be delivered to our building in Harford County. Please select "TU Northeastern" in the drop-down menu. If you’d like assistance navigating the library’s abundant resources as you work on your paper topic, please feel welcome to schedule a research consultation with Jaclyn.
TU in Northeastern Maryland offers an extensive “Take a Book, Leave a Book” collection in Suite 202 to promote leisure reading among students. This is an honor system lending library. Feel free to browse these shelves and take a book with you. You may also bring in unwanted books that need a new home.
The Tutoring and Learning Center on main campus offers free, virtual tutoring services. For some majors, course-specific tutoring is available for key classes. The TLC offers both drop-in and appointment-based options. For assistance accessing tutoring support, reach out to Jaclyn.
Interested in forming a study group with your classmates? Jaclyn can support leaders by helping with the following arrangements: training, reserving a room, finalizing the schedule, and marketing the study group in the TUNE newsletter. If you are interested, please contact Jaclyn at any point in the term.
Want to improve your academic life? Current TU in Northeastern Maryland students are welcome to contact Jaclyn to schedule a consultation. We will work together to uncover your academic strengths and identify strategies for improvement. Possible topics for discussion include exam preparation, test-taking strategies, goal setting, time management, memorization tips, note taking methods, and more.
Students in need of accessing accomodations should connect with Accessibility and Disability Services. ADS collaborates with students, faculty, and staff to ensure equal opportunities and accessibility for students in the classroom. For TUNE students interested in getting set up with accommodations, please review the Getting Started guide.
All TU and TUNE students have access to free, virtual counseling services through the Counseling Center. Appointments can be made online or over the phone and are made for the same day that the student is seeking support.
For students who need support navigating a significant life challenge, reach out to Student Outreach and Support (SOS). SOS helps with academic issues, financial concerns, emergency health issues, mental health crises, and more. You can submit a form to SOS for yourself or for a friend.
TUNE students who are registered with TU's Accessibility & Disability Services (ADS) may use Harford Community College's Test Center for testing accomodations. Faculty should submit a form and copy of the test 2 weeks prior to the intended test date. To access the required form, reach out to Jaclyn or to HCC's Testing Center.
If you would like a specialty librarian to visit your class to present advanced research strategies to your students, please feel welcome to either contact your liaison librarian directly or Jaclyn who can facilitate the arrangements.
Jaclyn is available to customize and deliver a presentation to your class on any of the following topics: writing (grammar, APA citations, high-level concerns), academic success, writing resumes and cover letters, and conducting academic research.

Monday - Thurs, 8:30am-5pm
Friday, 8am-4pm