Contacts & Resources

TU Financial Aid Office

Our staff is available to assist you by live chat and email, but we are currently receiving lots of questions and longer wait times.

For refund questions, please read these fall FAQs first.

For Federal work-study job questions, please see FWS.

Contact us

• For the fastest response, please use our live chat service.  Choose the black Chat with Financial Aid box on the bottom right of this screen Monday - Thursday 8:30 - 5:00 and Friday 8:30 - 4:30.  (After hours, the chat box redirects to this web page.)
• Chat to phone service:  If you need to discuss your aid by phone (during our business hours), choose the same Chat with Financial Aid box, ask us to call you, and give us your phone number.
• You can also use our Aid Questions Form or email finaid AT_TOWSON, and we will reply in one to two business days.  Please include the student's full name and TU ID number.

Submit Documents

• To submit aid documentation or printed forms, please use our Financial Aid Document Submission Form or fax them to 410-704-2584.
• When possible, please combine multi-page documents into a single file.
• For your protection, don't email documents that contain social security numbers.
• Visit Forms & Online Services to access our forms, online services, and mobile apps.

TU FAO Scholarship Unit

For questions about specific scholarships, please contact the Financial Aid Office, Scholarship Unit at scholarship AT_TOWSON.

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Other TU Departments

• Visit the Bursar's Office for billing and payment services.
• Visit the Career Center for help finding part-time or full-time jobs.
• The Student Financial Services  office assists TU student employees with payroll forms and processing, time sheets, and tax questions related to payroll and international student employee tax returns.
• Veterans Affairs Office (Veterans Benefits)

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External Aid Resources

• Americorps Program (1-800-94-ACORPS or 1-800-942-2677)
• Direct Loan Consolidation Loans — this site explains how to consolidate several different federal loans into one loan to reduce and simplify your monthly payments.
• FAFSA & Federal Aid Call Center
• Phone: 1-800-4-FED-AID or 1-800-433-3243.
• TDD number for the hearing-impaired: 1-800-730-8913.
• This is your best resource for all your questions about the FAFSA form and the federal EFC formula.
• Federal Aid FSA-ID (FAFSA Login ID / PIN) 
• FAFSA4Caster (FAFSA & Federal Aid Estimator)
• Federal Aid Programs
• Manage your Federal Loans
• Federal Aid Fraud Reporting (1-800-MIS-USED or 1-800-647-8733)
• Federal Aid Publications
• Federal Student Loan Ombudsman & Complaint Assistance
• FinAid — The Smart Student Guide to Financial Aid
• FinAid — Resources for Graduate School
• Free Application for Federal Student Aid (FAFSA)
• IRS Tax Transcript Requests (1-800-908-9946)
• Maryland 529 (College Savings Plan & Prepaid College Trust)
• Maryland Higher Education Commission (MHEC) (410-767-3300)
• National Student Clearinghouse
• Scholarship Search — Fast Web
• Selective Service Registration
• SmartWork Student Loan Repayment Plan (for Maryland state employees, and in some cases their children under age 25).
• Social Security Administration
• Veterans Education Benefits — U.S. Department of Veterans Affairs

Financial Aid Calculators

• Federal Loan Repayment Calculator
• FinAid — Aid Calculators