Wireless & Remote Access

TU Wireless Network — The freedom to access Internet and network resources anytime, from anywhere on campus.

Check Connection STatus

Stay up to date on campus network status

Check OTS Alerts to see if there is a campus-wide or building-specific network issue. If you're experiencing a Wi-Fi or Internet problem and don't see it on OTS Alerts, let us know by using this Wi-Fi reporting form. 

Evaluate your home Internet

Test, compare, and evaluate your home Internet to make sure you have an optimal connection for remotely attending TU classes or meetings. Plus, access resources for choosing a home Internet Service Provider. Get started.

The TU Wireless network offers two on-campus connections: tu-secure and tu-openaccess. See instructions for setting up either network on your device.

Which Wi-Fi network should you use?

Students, Faculty and Staff

General usE

tu-secure is the wireless connection on campus. tu-secure provides a secure connection and the ability to access on campus resources including printers, network drives (H:, O:, etc.) and/or TU resources.

A valid Towson NetID is required, and the Acceptable Use of the TU Wireless Network policy should be followed. Forgot your password? Reset it online or call the OTS Help Desk at 410-704-5151.

Entertainment Systems and Streaming Media

tu-openaccess should be used for entertainment devices such as ROKU, Xbox, and Wii's. No guest account is needed. Keep in mind, wired connections are always faster than wireless.

Guests

tu-openaccess should be used by campus visitors. 

Wireless Network Coverage

TU wireless networking extends across the campus’ 329 acres. See areas of campus that are covered in the Wireless Coverage Map of TU Campus (PDF). or check the list below for specific locations. 

Wi-Fi Calling

This service is provided by cellular carriers. It uses any available Wi-Fi network to place and receive calls when cellular service is insufficient or unavailable.

For help with Wi-Fi calling, please contact your carrier, not the OTS Faculty/Staff Help Center. See the full list of mobile device support services. If you have a university-owned cell phone, please contact Verizon Wireless directly.

Safety Note

Wi-Fi calling uses the internet, which can make it difficult for first responders to locate you in the case of an emergency. Using Wi-Fi to dial 911 during an emergency is not recommended, unless no other solution is available.

Remote Access

The Virtual Workspace

The Virtual Workspace service provides University employees access to certain software applications, virtual desktops and network file shares from any off-campus computer or device. Students have the ability to remotely use applications like SPSS, Mathematica and Minitab. This web-based service is the preferred method for TU's remote access. See the self-help docs or Virtual Workspace FAQs for more information.

Remote Desktop 

The Remote Desktop Gateway service enables TU faculty and staff to remotely connect to their Windows-based campus computer from off campus. See the self-help docs.

Virtual Private Network (VPN)

The VPN: Virtual Private Network (PDF) and VPN: Virtual Private Network for Mac (PDF) is used by faculty and staff needing to map to a network drive, or connect directly to a personal or departmental drive. Students needing to use TU’s VPN for a class should contact Student Computing Services to request access.

Network Connections

See how to request a new connection (PDF) or troubleshoot a desktop network connections (PDF). 

Support

Try these Internet Troubleshooting steps. If you still need help, Contact Student Computing Services or the OTS Faculty/Staff Help Center

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