Wireless & Remote Access

TU Wireless Network — The freedom to access Internet and network resources anytime, from anywhere on campus.

Check Connection STatus

Stay up to date on campus network status

Check OTS Alerts to see if there is a campus-wide or building-specific network issue. If you're experiencing a Wi-Fi or Internet problem and don't see it on OTS Alerts, let us know by using this Wi-Fi reporting form. 

Evaluate your home Internet

Test, compare, and evaluate your home Internet to make sure you have an optimal connection for remotely attending TU classes or meetings. Plus, access resources for choosing a home Internet Service Provider. Get started.

TU Wireless Network

TU Wireless network offers two on-campus connections: tu-secure and tu-openaccess. See instructions for setting up either network on your device.

Faculty, Staff and Students

tu-secure is the wireless connection on campus. tu-secure provides a secure connection and the ability to access on campus resources including printers, network drives (H:, O:, etc.) and/or TU resources.

A valid Towson NetID is required, and the Acceptable Use of the TU Wireless Network policy should be followed. Forgot your password? Reset it online or call the OTS Help Desk at 410-704-5151.

Entertainment Systems and Streaming Media

tu-openaccess should be used for entertainment devices such as ROKU, Xbox, and Wii's. No guest account is needed.

Guests

tu-openaccess should be used by campus visitors. 

Wireless Network Coverage

TU wireless networking extends across the campus’ 329 acres. See areas of campus that are covered in the Wireless Coverage Map of TU Campus (PDF) or check the list below for specific locations. 

Campus Locations with Wireless Network Coverage

Administration Building  
The Armory 
Auburn House 
Barton House 
Burdick Hall 
Center for the Arts 
Child Care Center  
Cook Library 
Douglass House 
Enrollment Services 
Field House  
General Services 
Glen Complex  
Glen Dining Hall  
Hawkins Hall  
Health & Counseling Center 
Landscape Services  
Lecture Hall 
Liberal Arts Building 
Linthicum Hall 
Marshall 
Media Center  
Newell Dining Hall 
Newell Hall 
Power Plant  
Prettyman Hall 
Psychology Building 
Public Safety Building 
Residence Tower 
Richmond Hall 
SECU Arena 
Scarborough Hall 
Schuerholz Baseball Complex 
Science Complex 
Smith Hall  
Stephens Hall 
The Residences at 10 West Burke Ave. 
Towson Center 
Towson City Center 
Towson Run Apartments  
TUNE 
Unitas® Stadium 
University Union  
Van Bokkelen Hall 
West Village Commons 
West Village Residence 2 
401 Washington Avenue 
7400 York Road 
7800 York Road 

Auburn Pavilion
Freedom Square 
Soccer field 
Field hockey field

Administration Information Desk on the 1st Floor in the Administration Building
Faculty/Staff Help Center in Cook Library
Student Computing Services in Cook Library, Room 35
University Union Circulation Desk on the 2nd Floor in the Union

Wi-Fi Calling

This service is provided by cellular carriers. It uses any available Wi-Fi network to place and receive calls when cellular service is insufficient or unavailable.

For help with Wi-Fi calling, please contact your carrier, not the OTS Faculty/Staff Help Center. See the full list of mobile device support services.  If you have a University-owned cell phone, please contact Verizon Wireless directly.

SAFETY NOTE

Wi-Fi calling uses the internet, which can make it difficult for first responders to locate you in the case of an emergency. Using Wi-Fi to dial 911 during an emergency is not recommended, unless no other solution is available.

Remote access

Virtual Workspace

The Virtual Workspace service provides University employees access to certain software applications, virtual desktops and network file shares from any off-campus computer or device. Students have the ability to remotely use applications like SPSS, Mathematica and Minitab. This web-based service is the preferred method for TU's remote access. See the self-help docs or Virtual Workspace FAQs for more information.

Remote Desktop Gateway

The Remote Desktop Gateway service enables TU faculty and staff to remotely connect to their Windows-based campus computer from off campus. See the self-help docs.

Network Connections

See how to request a new connection (PDF) or troubleshoot a desktop network connections (PDF). 

Support

Try these Internet Troubleshooting steps. If you still need help, Contact Student Computing Services or the OTS Faculty/Staff Help Center

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