Hours & Locations

OTS Student Computing Services (SCS) has two locations that deliver support to students who need technology resources and assistance.

Clock face on Stephens Hall cupola

Limited Services for Summer 2020

Some on-site services like SCS’ equipment, studios, 3D printing, large format printing, and VR events are currently unavailable because TU has moved to distance learning and remote office operations during the coronavirus pandemic.

Although you can't visit us in person, technical support is still available during normal business hours by chat, email, phone, text message and TechHelp. Learn more about SCS’ Support & Self-help Resources.

OTS Student Computing Services (SCS) has two locations, each described in greater detail on its own page:

Hours and Available Services

Because SCS strives to meet the fluctuating demands of the academic calendar in multiple locations, our hours can seem a bit complicated. The following list should help to clarify our overall availability.

modes of support

  • Chat: Click Chat... in the lower right corner of any SCS webpage
  • Email:
  • Text Messaging: 410-324-7271
  • TechHelp: submit a service request
  • Phone: 410-704-5151
  • In-person service is temporarily unavailable

2020 Summer: May 25 - August 23  


SCS CHAT, EMAIL, TEXT & PHONE SUPPORT

REGULAR HOURS

Monday-Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: CLOSED
Sunday: CLOSED

EXCEPTIONS

May 25: CLOSED
July 3-4: CLOSED

COOK 35 (CENTRAL CAMPUS): COMPUTER LAB, SERVICE DESK & STUDIOS

REGULAR HOURS

CLOSED until further notice

TOWSON RUN 123 (WEST CAMPUS): COMPUTER LAB & SERVICE DESK

REGULAR HOURS

CLOSED until further notice

 

 

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