These TU technology tools allow students to continue academic activities from any location.
|Task||Use this service||How to use it|
|Access Blackboard, check assignments and grades||Blackboard
||Bb Student Resources
|Access TU email||Webmail Powered by Google||Webmail Powered by Google resources
|Use the Office 365 suite (Word, Excel, SharePoint, PowerPoint, OneDrive)||Office 365||Office 365 resources|
|Register for classes, make schedule changes, pay bills, and check grades||PeopleSoft/Towson Online Services||Self-Help guides from the Registrar's Office|
Use Adobe Creative Cloud software (Acrobat, Photoshop, Illustrator, etc.)
|Adobe Creative Cloud||Adobe CC resources|
|Send an oversized file (larger than 25MB) or confidential document to an instructor or fellow student||File Delivery Service (FDS)||File Delivery Service (FDS) Knowledge Base article|
|Reset or change an expired password||NetID Tools
Reset a password with a one-time code *Login with TU ID might be required to view
|Store non-confidential files and share documents||OneDrive (Office365) or Google Drive|
|Task||Use This Service||How To Use It|
|Attend a meeting set up by your instructor||Blackboard, Webex Meetings or Zoom|
|Attend a meeting recorded by your instructor||Blackboard or Panopto (both through Blackboard)|
|Collaborate on group projects, schedule and attend meetings remotely using voice and video||Webex Meetings, Webex (formerly Webex Teams) or Zoom. Learn about the difference in features.|
For help with technology-related issues like connectivity, service, or login issues, use the chat tool in the lower right corner to contact Student Computing Services. See hours and other support options including email, text message and phone.
Log into and search the TechHelp Knowledge Base for self-help how-to articles for using TU technology.
You can submit a TechHelp online service request at any time.
If you need help with Blackboard, contact the TU Blackboard team. See the TU Blackboard site for support options and hours. There are also student specific Blackboard resources for advice on navigating, communicating, submitting assignments, using discussion boards, taking tests and other operations.
If you have an iPhone or Android phone, some data plans allow the phone to become a mobile hotspot (tethering). Check www.towson.edu/wireless for options to explore.
Faculty are encouraged to design activities for mobile devices, so consider downloading the Blackboard app. Depending on the course and nature of assignments, using only a smart phone or tablet might be challenging. If it's difficult to participate due to device or Internet service limitations, let your professors or Student Affairs know. They might be able to connect you with helpful resources.
Learn more about cyberthreats through OTS' Office of Information Security, keep your OS and antivirus software updated, and be aware of email phishing attempts. Forward suspicious emails to phishing AT_TOWSON for feedback and to protect TU. Use an antivirus program; Microsoft Windows Defender and Avira Antivirus for MacOS are both free.
Virtual Workspace can be accessed three different ways: web browser, locally installed client, and mobile device. You’ll get the best performance by installing and running the Horizon client on your personal home computer, particularly for resource intensive applications such as SPSS or ArcGIS. Log into https://vw.towson.edu, select Horizon Client from the top of the applications grid, and follow the installation instructions.
If you need to record a slideshow (e.g., PowerPoint) with narration and webcam presenter video, consider one of these tools. Each allows you to combine your computer screen, microphone, and webcam feed into a single video product.